Experienced healthcare administrative professional skilled in EHR tracking, referral coordination, insurance authorization, and appointment scheduling. Known for resolving referral issues and maintaining accurate patient records.
Overview
9
9
years of professional experience
Work History
Referral Coordinator/Front Desk Receptionist
Harding Young
Lynwood, California
04.2024 - Current
Coordinated patient referrals with specialists and internal care teams to ensure timely access to care.
Updated healthcare providers and staff on patient referral statuses to facilitate smooth transitions. with providers, staff, and patients.
Scheduled patients according to availability, urgency and insurance authorization guidelines.
Tracked referrals through electronic health records and scheduling systems.
Maintained referral documentation and confidential patient records.
Addressed and resolved referral issues related to billing, authorization, and care teams to minimize delays.
Medical Assistant
Diana Echeverry
Lynwood, California
08.2017 - 10.2023
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Scheduled appointments for patients via phone and in person.
Answered incoming calls from patients and other medical personnel in a timely manner.
Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
Dental Treatment Coordinator/Dental Front Office Receptionist at Oc Dental CentalDental Treatment Coordinator/Dental Front Office Receptionist at Oc Dental Cental