Esmeralda Delgado J.
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Account Manager
Accurate Personnel
04.2021 - Current
- Managed 10+ companies with an equivalent of 250- 300 employees on the west side of Indianapolis and supported different regions in the Indianapolis area.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Developed and implemented strategies to increase client retention.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Managed applicant tracking system database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Hired employees and initiated new hire paperwork process.
- Worked with National Accounts - crossed trained with VMS systems ( Beeline,Fieldglass,Paycom)
- Completed Payroll for my region (National Accounts & Non National Accounts.
- Compliance with E-Verify
Staffing Coordinator
Accurate Personnel
08.2020 - 04.2021
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Internal Auditor/Front Desk Coordinator
Choice Hotels
03.2013 - 05.2020
- Identified and reported audit issues.
- Documented recommendations to improve internal controls.
- Produced audit reports.
- Recommended new methods to improve internal controls and operating efficiency.
- Prepared and distributed risk and audit reports to appropriate personnel.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
High School Diploma -
Ben Davis University High School
Indianapolis, INSkills
- Sales Development
- Client Relationship Management
- Advertising
- Business Development
- Customer Service
- Account Management
- Market Forecasting
- Internal Auditing
- Event Planning
- Teamwork and Collaboration
- Client Meetings
- National Accounts
- Employee Mentoring
- MS Office
- Multitasking Abilities
- Recordkeeping
- Fluent in Spanish & English
- Avionte Software Proficiency
- Data Management
- Clerical Support
- Recruitment
- Performance Evaluation
- New Hire Onboarding
- Background Checking
- Balance Sheets
- Audit Reporting
- E-verify
- Beeline
- Paycom
- Avionte
- Fieldglass
- Payroll
- Google Sheets
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Account Manager
Accurate Personnel
04.2021 - Current
Staffing Coordinator
Accurate Personnel
08.2020 - 04.2021
Internal Auditor/Front Desk Coordinator
Choice Hotels
03.2013 - 05.2020
High School Diploma -
Ben Davis University High School
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