Esmeralda DePaz

• Entered data, generated reports, and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Gathered and organized materials to support operations.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

• Inspected completed work to verify quality standards and compliance with criteria.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Checked equipment to determine if maintenance was required.

• Performed root cause analysis to identify and resolve quality issues and defects.
• Conducted risk assessments to identify and mitigate potential quality issues.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
• Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
• Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
• Monitored staff organization and suggested improvements to daily functionality.

• Completed rough-in, termination, and underground work.
• Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
• Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.
• Repaired and installed new fixtures, wiring, circuits, and motors.
• Tested electrical systems and components for continuity, current, voltage and resistance.
• Trained junior electrical professionals on proper procedures.
• Diagnosed issues and developed effective solutions.
• Adhered to safety protocols, OSHA standards and building codes in installation of systems, operation of equipment, and handling of materials.
• Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
• Evaluated existing electrical systems for maintenance, repair, and update requirements.
• Verified problems, investigated faults, and troubleshot solutions to enhance installations.
• Operated tools according to prescribed safety practices.
• Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
• Connected wires to circuit breakers, transformers or other components.
• Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
• Followed state and local building regulations based on National Electrical Code.
• Instructed customers on proper use and safety of electrical systems and equipment.
• Examined electrical units for loose connections and broken insulation.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
• Troubleshot and repaired malfunctioning systems and components.

Coordinated