Esmeralda Diaz Leiva
Washington,VT
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Chick-fil-A
08.2017 - 08.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
GED -
Carlos Rosario
Washington, DC11.2012
Skills
- Accurate Cash Handling
- Client Account Management
- Retail Merchandise Quality Standards
- Time Management
Timeline
Supervisor
Chick-fil-A
08.2017 - 08.2022
GED -
Carlos Rosario
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