Summary
Work History
Education
Skills
Languages
Timeline
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Esmeralda Esmeralda Cruz

Frostproof,FL

Summary

Dedicated housekeeper with proven expertise at Coco Beach, excelling in maintaining pristine environments and ensuring guest satisfaction. Skilled in effective communication and restroom detailing, I consistently uphold high cleanliness standards while fostering teamwork. My commitment to customer service and efficient cleaning techniques enhances overall guest experiences.

Work History

Shipping Clerk

Elwood Staffing
2021 - 2024
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Checkers

Mattel Toy Store Outlet& Disney Character Warehouse
2018 - 2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.

Housekeeper

Coco Beach
2016 - 2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

Isidro A.sanshez
11.2015

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Cleaning bathrooms
  • Cleaning techniques
  • Customer service-focused
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Restroom detailing
  • FLUENT IN LANGUAGE
  • Basic maintenance

Languages

Spanish
Elementary

Timeline

Shipping Clerk

Elwood Staffing
2021 - 2024

Checkers

Mattel Toy Store Outlet& Disney Character Warehouse
2018 - 2021

Housekeeper

Coco Beach
2016 - 2018

Isidro A.sanshez

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Esmeralda Esmeralda Cruz