Esmeralda Espinoza
Hesperia,CA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Receptionist
My Kids' Dentists & Orthodontics
Hesperia, CA
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered phone promptly and directed incoming calls to correct management if needed.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Examination Proctor
CNA State Board Testing
Fontana, CA
10.2023 - 11.2023
- Streamlined registration process by implementing efficient data entry and filing systems.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Nanny
At Home Nanny
Hesperia, CA
10.2021 - 10.2023
- Managed children''s schedules effectively to ensure timely completion daily routines.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Sales Associate/Cashier
Boot Barn
Victorville, CA
05.2021 - 09.2021
- Operated cash register for cash, check, and credit card transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked flexible schedule and extra shifts to meet business needs.
Guest Service Specialist
The Speedwash
Hesperia, CA
05.2020 - 04.2021
- Ensured vehicle safety by following proper procedures to satisfy customers experience
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Associate of Science - Nursing
Victor Valley College
Victorville, CA08.2023
Certified Nursing Assistant - Medical Assisting
Eastlake Medical College
Fontana, CA10.2023
Skills
- Attention to detail
- Documentation
- Telephone skills
- Strong communication
- Customer service
- Time management
- Organizational skills
- Record keeping
Timeline
Receptionist
My Kids' Dentists & Orthodontics
02.2024 - Current
Examination Proctor
CNA State Board Testing
10.2023 - 11.2023
Nanny
At Home Nanny
10.2021 - 10.2023
Sales Associate/Cashier
Boot Barn
05.2021 - 09.2021
Guest Service Specialist
The Speedwash
05.2020 - 04.2021
Associate of Science - Nursing
Victor Valley College
Certified Nursing Assistant - Medical Assisting
Eastlake Medical College