Esmeralda Flores Panduro
Visalia,CA
Summary
Efficient administrative professional bringing many years of successful experience in Unit Secretary roles. Eager to leverage nursing unit operations expertise and excellent communication skills to offer an invaluable new facet to the team.
Overview
12
12
years of professional experience
Work History
Emergency Department Unit Secretary
Kaweah Delta Medical Center
Visalia, California
02.2019 - Current
- Greeted patients and visitors.
- Maintained organized medical records including filing charts in order of date received.
- Utilized a multi-line telephone system to answer incoming calls promptly, courteously, and efficiently.
- Provided clerical support such as typing letters or reports, copying documents, and faxing forms as needed.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Answered phone calls, responded to inquiries, and directed calls appropriately.
- Reported any changes in the department immediately to the RN or physician on duty.
One-On-One Aide/Housekeeper
Kaweah Manor Convalescent Hospital
Visalia
04.2014 - 01.2019
- Provided companionship and emotional support to clients in need.
- Accompanied clients on medical appointments and assisted with transportation needs.
- Provided assistance with light housekeeping tasks, including laundry, vacuuming, and dusting.
- Promoted physical activity through leisure activities like walks, games.
- Helped clients get in and out of beds and wheelchairs.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
Office Assistant Intern
Hematology Oncology- Dr. Samuel Kuo
Tulare, California
12.2012 - 02.2013
- Organized internal documents, including filing and scanning paperwork.
- Updated customer contact information in databases.
- Answered incoming calls and directed them to appropriate personnel.
- Greeted visitors and provided assistance with inquiries.
- Maintained a clean, professional environment within the office space.
- Monitored vital signs such as temperature and blood pressure levels.
Education
General Education - General Studies
West Hills Community College
Lemoore, CA07-2024
Associate of Science - Healthcare Administration
San Joaquin Valley College
Visalia, CA01-2013
Skills
- Patient confidentiality
- Critical Thinking
- Filing systems
- Team building
- Office Administration
- Quick problem solver
Timeline
Emergency Department Unit Secretary
Kaweah Delta Medical Center
02.2019 - Current
One-On-One Aide/Housekeeper
Kaweah Manor Convalescent Hospital
04.2014 - 01.2019
Office Assistant Intern
Hematology Oncology- Dr. Samuel Kuo
12.2012 - 02.2013
General Education - General Studies
West Hills Community College
Associate of Science - Healthcare Administration
San Joaquin Valley College
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