Esmeralda Freeman

Additional current inform.

• Continuing hours I did for college.
• I want to be better and learn more and expand my career at thus position I can't.
• Communicate with others in the admin. and to gain more knowledge but I want to be in the Admin.
• The companies procedures and regulations and I like how they carry themselves.
• Ended up staying was hoping for the position Lead desk position to be open again.
• To gain to help and teach others.
• Worked at first as a full time position
• The reason I have stepped down to focus and on my next step/ passion.

Minor achievement/ achievements

• Currently with special needs /children needing extra assistance because they are on the Spectrum.
• Grown and learned so much here (By myself in the classroom and with my teacher).
• Worked with Pre-K assist when teachers have called out.
• Assistant with codes and helping out others.

• Assisted podiatrists with medical procedures, ensuring a safe and sterile environment for optimal patient outcomes.
• Maintained a clean work area following OSHA guidelines to ensure compliance with safety regulations and reduce risk of infection during procedures.
• Provided administrative support by processing insurance claims, managing billing records, and maintaining updated patient files.
• Managed inventory of medical supplies, maintaining adequate stock levels to meet clinic needs.
• Received additional training and for my Medical Admin.

Minor achievements

• ( Babies to Pre-K) Step in and answering phone calls multi use and multitasking
• Received Multiple Certificates
• Perfect attendance & most improved since working here, received compliments
• Boosted team performance by providing ongoing training and support to front desk staff, fostering a positive work environment.
• Maintained a calm demeanor during high-pressure situations, serving as a role model for other front desk staff members in managing stress effectively.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Routed incoming mail and messages to relevant personnel without delay.

• Lead helping out paperwork and parents.(Infant teacher & Pre K teacher assistant with the lesson planning)

Minor achievements

• At Children’s Lighthouse position was helping with parents and answering all phone calls.
• Lead position
• Most improved
• Maneuvered drone around obstacles and obstructions.
• Followed work specifications to obtain needed photography.
• Increased project turnaround times and ensured high-quality deliverables by performing regular maintenance on drone equipment, keeping it in optimal working condition.

• Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
• Enhanced customer experiences by providing timely and accurate information on products and services.
• Reduced wait times by implementing effective call routing strategies.