ESMERALDA GARCIA
Los Angeles,CA
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Overview
4
4
years of professional experience
Work History
Case Manager
Mental Health America of Los Angeles
12.2024 - Current
- Provide comprehensive case management services to individuals with mental health disorders, ensuring access to needed resources and support.
- Collaborate with a multidisciplinary team, including psychiatrists, therapists, and housing specialists, to coordinate care and ensure continuity of services.
- Educate clients on coping strategies, self-care, and symptom management to promote overall well-being, developed independent living skills.
- Conduct home visits to assess environmental factors impacting mental health and safety.
Case Manager
Archdiocesan Youth Employment Services
04.2022 - 12.2022
- Managed professional responses to emails and phone inquiries.
- Collected and organized youth information for eligibility and applications.
- Oversaw management of social media platforms, ensuring timely community updates.
- Assisted program staff by organizing schedules and ensuring thorough documentation compliance.
Behavioral Job Coach
Goodwill SoCal
03.2022 - 08.2022
- Trained and supervised clients to build social, behavioral, and job readiness skills.
- Recorded attendance and performance metrics, providing detailed progress reports for management review.
- Provided one-on-one coaching to improve communication and teamwork.
Education
High School Diploma -
Police Academy
Los Angeles, CA01.2016
Associate Degree -
Los Angeles City College
Los Angeles, CA01.2026
Skills
- Effective organizational skills
- Deadline management
- Fluent in English and Spanish
- Detail-oriented problem solver
- Positive mindset
Timeline
Case Manager
Mental Health America of Los Angeles
12.2024 - Current
Case Manager
Archdiocesan Youth Employment Services
04.2022 - 12.2022
Behavioral Job Coach
Goodwill SoCal
03.2022 - 08.2022
High School Diploma -
Police Academy
Associate Degree -
Los Angeles City College