Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esmeralda Garza

Edinburg,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Wing Barn
04.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Cultivated warm relationships with regular customers.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Processed debit and credit card and electronic check payments.
  • Answered incoming calls, greeted callers, provided information and transferring calls to appropriate parties.

Sales Associate

Marshalls
12.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Team Member

Chick-fil-A
02.2022 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Education

High School Diploma -

Psja Early College High School
San Juan, TX
06.2023

Skills

  • Naive Bayes
  • Clear Communication
  • Brand Targeting
  • Organizing Work Stations
  • Social Perceptiveness
  • Customer Service
  • Documentation and Recordkeeping
  • Folding Clothes
  • Checking Inventories
  • Teamwork and Collaboration
  • Creative and Adaptable
  • Conflict Resolution
  • Rewards Programs
  • Positive
  • Multitasker
  • Fast Pace

Certification

  • Certified Team Member, Chick-fil-A - August 21st, 2022

Timeline

Team Member

Wing Barn
04.2023 - Current

Sales Associate

Marshalls
12.2022 - 02.2023

Team Member

Chick-fil-A
02.2022 - 11.2022

High School Diploma -

Psja Early College High School

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Esmeralda Garza