Esmeralda Gastelum
Mesa,AZ
Summary
Accomplished Payroll and Human Resources Manager with a proven track record, adept in benefits and compensation management and enhancing employee development. Leveraged strong interpersonal communication to implement a pioneering online timekeeping program, significantly improving payroll accuracy and efficiency. Expert in compliance and risk management, driving strategic HR initiatives that align with business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payroll Manager/Human Resources Manager
Eberle Design Inc
02.2023 - 04.2024
- Uploaded time records into Paychex and made adjustments to create accurate database for payroll processing functions.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Processed payroll garnishments such as tax liens and child support.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Developed safety strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Oversaw all HR needs for 156-employee operation.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Directed onboarding and training for new employees, keeping company operations smooth and production efficient with skilled candidates.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
- Manage full employment life cycle including on-boarding and new hire orientations, resignations and terminations.
- Reviewed time records for employees to verify accuracy of information.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Experienced in all HR needs for employee operation.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collected and tracked evidence in support of legal processes.
- Administered general liability and workers compensation policies, including investigating claims and case status paperwork preparation for submission to insurance carrier.
- Liaison for worker’s compensation payroll and site audits and maintained OSHA logs and reporting requirements.
Human Resources/Payroll Manager
Call and Nicholas
07.2022 - 12.2022
- Offered fair and equitable compensation by comparing current salaries with market pay.
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
- Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
- Created organizational flow charts and career path reports to evaluate employee compensation information.
- Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
- Implemented and supervised orientation procedures for all new hires.
- Provided human resource guidance to board members and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
- Experience with redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
- Built comprehensive employee recruiting strategy.
- Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and policies.
- Developed company personnel policies, standard operating procedures and employee handbooks.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Entered and maintained benefit information on HRIS account.
- Audited workplace, employee and management policies and procedures.
- Documented and updated job descriptions as well as implemented wage surveys.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
- Created and enforced HR policies and procedures across organization.
- Conducted salary survey research for both exempt and non-exempt positions.
- Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
Director of Human Resources/Payroll/Accounting Manager
Sullivan Investment, Trucks Only
01.2018 - 07.2022
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Coordinated activities for sales, service and accounting teams.
- Updated employee files with new details such as changes in address or salary levels.
- Calculated salaries, sales commissions, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Verified timekeeping records and handled any discrepancies with employees.
- Accurately calculated bonuses, salary increases and overtime.
- Maintained payroll information by calculating, collecting and entering data, prior to processing.
Human Resources /Office Manager/Payroll Manager
Mama Lola's, LLC
08.2021 - 06.2022
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Administered yearly budget of $150,000 to manage office requirements such as service contracts, postage costs and supply replenishment.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Processed payroll garnishments such as tax liens and child support.
- Submitted reports on payroll activities.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholding's.
- Oversaw day-to-day processing of payroll for 160 employees, including review of timesheets and computing pay in accordance with FLSA.
- Monitored compliance with generally accepted accounting principles and company procedures.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Prepared and monitored sick leave files and served as administrator of sick leave program.
- Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Monitored and tracked all employees' leave time.
- Annual training of employees of GMPs, harassment, and safty.
Education
High School Diploma -
Marcos De Niza
Tempe, Arizona 05.1992
Bachelors Business Management -
University of Phoenix
Arizona 05.2005
Skills
- Benefits and Compensation Management
- Risk management, Workers Compensation
- Maintaining employee records
- Records management
- Labor relations
- Weekly, Bi-weekly, Semi-monthly, collision payroll processing
- Financial Resources Management
- Payroll Management
- Payroll Auditing
- Wage Garnishments
- Compliance Understanding
- Resolving Discrepancies
- Proficient In ADP Workforce Now, Kronos, Paychex, UKG, Famous, PetTiger, Paylociity
- New Hire Processing
- Problem Solving
- Strong Interpersonal Communication
- Employee Development
Certification
Cal-OSHA Certified
Certified Payroll Administrator (On-line Classes)
Timeline
Payroll Manager/Human Resources Manager
Eberle Design Inc
02.2023 - 04.2024
Human Resources/Payroll Manager
Call and Nicholas
07.2022 - 12.2022
Human Resources /Office Manager/Payroll Manager
Mama Lola's, LLC
08.2021 - 06.2022
Director of Human Resources/Payroll/Accounting Manager
Sullivan Investment, Trucks Only
01.2018 - 07.2022
High School Diploma -
Marcos De Niza
Bachelors Business Management -
University of Phoenix
Cal-OSHA Certified
Certified Payroll Administrator (On-line Classes)
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