Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esmeralda Gonzalez

Edinburg,TX

Summary

Experienced with managing escrow accounts and ensuring compliance with all relevant regulations. Utilizes strong organizational and communication skills to facilitate seamless real estate transactions. Knowledge of legal requirements and industry best practices ensures high-quality service for all clients.


Professional in real estate industry, ready to contribute to dynamic team. Proven track record in managing escrow accounts and coordinating with various stakeholders to ensure smooth transactions. Reliable team player with focus on achieving results and adapting to changing demands. Expertise in customer service and legal documentation.

Overview

28
28
years of professional experience

Work History

Independent Health Distributor

Herbalife
03.2021 - Current
  • Developed customized meal plans incorporating recommended supplements for clients seeking specific dietary solutions or goals.
  • Expanded customer base through consistent networking, referral generation, and social media marketing efforts.
  • Continuously sought opportunities for personal and professional growth through attending industry conferences, workshops, and training sessions related to health distribution services.
  • Maintained accurate records of client purchases, preferences, and feedback to enhance future interactions and sales opportunities.

Escrow Officer

Encore Title
02.2018 - 12.2020
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Developed marketing strategies to attract new clients, contributing to substantial growth in business volume.

Senior Escrow Officer

Valley Land Title Co.
06.2016 - 01.2018
  • Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Developed new business opportunities by actively participating in networking events and building strategic partnerships within the real estate community.
  • Resolved title issues promptly by collaborating with underwriters, attorneys, and other stakeholders to clear any roadblocks hindering property transfer.
  • Ensured timely closings on properties through effective coordination with mortgage lenders, appraisers, inspectors, and other professionals involved in the transaction.
  • Developed and maintained relationships with customers, lenders and other third parties.

Escrow Officer

Edwards Abstract & Title
01.2016 - 05.2016
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
  • Communicated requirements and title exception information to clients.
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
  • Implemented efficient workflow procedures which resulted in faster completion of escrow transactions.
  • Adapted to changing industry regulations and policies, updating company practices accordingly to maintain compliance.
  • Identified and resolved title issues, preventing potential delays or cancellations of transactions.
  • Enhanced accuracy and efficiency in document preparation, contributing to smoother and faster closing process.
  • Developed and maintained relationships with key stakeholders, ensuring smooth transaction flow and timely completions.
  • Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently.
  • Coordinated with agents, lenders, and buyers to ensure all documentation was completed accurately and on time for closings.
  • Compiled closing packages for drafting and presentation accuracy.
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Developed marketing strategies to attract new clients, contributing to substantial growth in business volume.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Developed and maintained relationships with customers, lenders and other third parties.

Escrow Assistant/Junior Escrow Officer/Funding Assistant

Security Land Title
01.1998 - 11.2012
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Scheduled signings and gathered required paperwork.
  • Input transfer data into system and manually updated accounting and certificate records.
  • Expedited wire transfers through close monitoring of incoming/outgoing wires as well as timely coordination with banks or other financial institutions.
  • Supported senior escrow officers with daily administrative tasks to facilitate optimal workflow efficiency.

Education

General

Yuba City High School
Yuba City, CA
05-1990

Skills

  • Health coaching
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Loan document review
  • Escrow standards
  • Loan document packages
  • Closing process expertise
  • Title requirements
  • Closing disclosure
  • Organizational proficiency
  • Document preparation
  • Lender relations
  • Funds disbursement
  • Escrow management
  • Contracts
  • Closing process coordination
  • Multi-tasking capacity
  • Title insurance
  • Regulatory compliance
  • Customer service
  • Leadership skills
  • Multitasking Abilities
  • Active listening
  • Adaptability and flexibility
  • Cash handling
  • Data entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Independent Health Distributor

Herbalife
03.2021 - Current

Escrow Officer

Encore Title
02.2018 - 12.2020

Senior Escrow Officer

Valley Land Title Co.
06.2016 - 01.2018

Escrow Officer

Edwards Abstract & Title
01.2016 - 05.2016

Escrow Assistant/Junior Escrow Officer/Funding Assistant

Security Land Title
01.1998 - 11.2012

General

Yuba City High School

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Esmeralda Gonzalez