Esmeralda James
Lexington
Summary
Experienced in managing legal video projects, demonstrating proficiency in editing and client coordination. Successfully handled remote deposition recordings and created client-ready video files, ensuring adherence to company standards. Provided comprehensive support to legal professionals while managing departmental goals and employee training initiatives. Developed training materials to enhance team performance and maintain quality control over video content.
Overview
21
21
years of professional experience
Work History
Founder & Legal Video Specialist
EJ Legal Video
06.2020 - Current
- Independently managed legal video projects, including editing and client coordination.
- Handled remote deposition recordings using OBS and similar tools.
- Created deposition clips, reviewed video materials for court cases, and delivered client-ready files.
- Provided high-level support to attorneys, paralegals, and clients, maintaining company standards.
- Recorded in-person depositions, maintaining high video and audio quality.
- Conducted in-person and remote exhibit presentations.
Video Department Manager
Huseby Global Litigation Support
Charlotte
12.2016 - 06.2024
- Manage personal workflow, edit video and audio files.
- Sync transcripts to video files and exhibits.
- Review video and audio for court cases.
- Manage employees and department daily goals.
- Manage emails and calls from clients, attorneys, paralegals, and internal employees outside my department.
- Create new training materials and training guidelines to ensure new employees and existing employees are up to date with new protocols and programs.
- Train new and existent employees and provide feedback and coaching.
- Manage the new projects and find solutions to difficult tasks and problems that might come up during the project.
- Create goals for the department.
- Review remote depositions videos and provide feedback on the quality of the videos.
- Create video files ready for trial, by creating clips from depositions and edit parts of the videos to the specifications of the clients.
- Work with videographer to ensure the videos they are providing are up to the company's standards and follows the guidelines created by me for the company.
Contact Center Representative
CityLink 311
Winston Salem
04.2014 - 09.2015
- Answers incoming phone calls and email from citizens on a daily basis.
- Answers sanitation radio calls from drivers and supervisors.
- Process emails from all departments, rental leases for water billing, street light outages bi-monthly.
- Responds to request for water meter leaks, sewer backups, potholes, closed roads, police department inquiries, and inspection requests for permits.
- Receives reports of fallen trees blocking roads, and related hazards; receives reports of disconnected and connected water services.
- Works overtime when needed, answer inquiries from the fire department.
- Research information for citizens and other departments.
Special Services
Huseby Global Litigation Support
Charlotte
09.2013 - 04.2014
- Review and edit audio exhibits from court cases.
- Review and edit video depositions.
- Create DVDs for depositions and exhibits.
- Create logos for DVDs.
- Create business.
- Design fliers for business meetings.
- Monitor WebEx meetings.
Financial Crime Specialist
Wells Fargo
Charlotte
03.2011 - 06.2012
- Review, verifies and/or identifies customer transactions to detect financial crime.
- Prevent financial crimes activity, policy violations and suspicious situations in order to mitigate losses.
- Monitor moderate to complex account activity, which requires research that may involve multiple transaction channels.
- Use a variety of sources for information, including online systems and tools/models.
- Document research findings and actions on cases for possible referrals for Suspicious activity, Identity Theft Operations (ITO) and Suspected Financial Abuse.
Personal Banker, Assistant Manager
Bank of America
Greensboro, Winston Salem, Charlotte
10.2008 - 03.2011
- Worked in the branch and was responsible for generating business and deepening relationships by selling products and services to potential and existing customers.
- Achieved aggressive sales goals and provided high quality customer service.
- Open and close accounts, account maintenances, customer service, and mortgage.
- Directly work with customers to build relationships.
- Papered the banking center for the annual Banking Center Control Review.
- Work directly with the banking center manager to growth the sales and revenue of the center.
Assistant Manager
Wal-Mart
Lexington
01.2004 - 10.2008
- Achieved sales goals and provided high quality customer services.
- Directly worked with associated to build their knowledge and growth with the company.
- Managed inventory.
- Schedule sale meeting and develop department managers.
- Created sales plans.
Education
Associate of Arts - Digital Film and Video Productions
Art Institute of Charlotte
Charlotte, NC01.2013
Associate of Arts - Business Financial
University of Phoenix online
01.2011
Skills
- Field production
- Editor
- Videographer
- Photographer
- Customer Services
- Banker
- Sales
- Retail
- Management
- Project Manager
- MS Office Suite
- Adobe Illustrator
- Adobe Premiere Pro
- Adobe Photoshop
- Adobe Audition
- QuickDisk
- LexisNexis TextMap
- Sound Editing
- TimeCoder Pro 6
- TMPGEnc 5 and 7
Timeline
Founder & Legal Video Specialist
EJ Legal Video
06.2020 - Current
Video Department Manager
Huseby Global Litigation Support
12.2016 - 06.2024
Contact Center Representative
CityLink 311
04.2014 - 09.2015
Special Services
Huseby Global Litigation Support
09.2013 - 04.2014
Financial Crime Specialist
Wells Fargo
03.2011 - 06.2012
Personal Banker, Assistant Manager
Bank of America
10.2008 - 03.2011
Assistant Manager
Wal-Mart
01.2004 - 10.2008
Associate of Arts - Digital Film and Video Productions
Art Institute of Charlotte
Associate of Arts - Business Financial
University of Phoenix online