Esmeralda Jaramillo
Racine,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Flight Operations Coordinator
Freight Runners Express
01.2023 - Current
- Supported operations by managing professional communications, tracking data and managing records.
- Compiled data and prepared aviation operations and aviation safety reports.
- Processed local and cross-country flight clearances and checked accuracy of flight plans.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
Chiropractic Technician
Lakeview Chiropractic Clinic
02.2019 - 01.2022
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about procedures, care plan instructions, and health insurance policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Customer Service Representative
Batten International Airport
07.2018 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated PA system to make announcements regarding flight activity.
- Coordinated with ramp agents and line technicians to successfully store, remove and transport customer baggage.
Janitorial Cleaner
Prestige Metal Products
02.2021 - 03.2021
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed and implemented comprehensive cleaning plan for entire building.
Customer Service Cashier
Terry Costa
08.2016 - 04.2018
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Associate of Arts - Criminal Justice
Gateway Technical College
Kenosha, WI04.2024
High School Diploma -
International Leadership Of Texas - Garland High School
Garland, TX05.2017
Skills
- Dispatching
- Flight Record Maintenance
- Data Entry
- Attention to Detail
- Call Management
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Flight Operations Coordinator
Freight Runners Express
01.2023 - Current
Janitorial Cleaner
Prestige Metal Products
02.2021 - 03.2021
Chiropractic Technician
Lakeview Chiropractic Clinic
02.2019 - 01.2022
Customer Service Representative
Batten International Airport
07.2018 - 01.2022
Customer Service Cashier
Terry Costa
08.2016 - 04.2018
Associate of Arts - Criminal Justice
Gateway Technical College
High School Diploma -
International Leadership Of Texas - Garland High School
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