Esmeralda Lopez

• Providing appropriate therapeutic interventions using diverse counseling techniques and modalities for clients with concomitant diagnoses, i.e. mental illness and intellectual and developmentally delay.
• Responding to emergency and crisis situations calmly, rationally and in accordance with agency policy and procedures.
• Maintaining detailed records of client sessions, progress notes, and treatment plans in accordance with professional standards.

• Company Overview: Mental Health Services Department | Dallas, Texas
• Conducting individual and group therapy sessions for clients experiencing mental health challenges.
• Facilitating workshops or trainings on mental health topics for other professionals at conferences or for departments, to school staff and parents.
• Assisted with creation of comprehensive crisis library of forms and best practices to facilitate crisis response for department.
• Participation in committee work to improve current processes, forms and procedures during summer and in the school year through the CQI committee.
• Mental Health Services Department | Dallas, Texas

• Company Overview: Special Education Compliance Team | Dallas, Texas
• Provided assistance and advocacy to students/families in obtaining financial resources and government entitlements.
• Collaborated with multidisciplinary teams to provide comprehensive support for clients.
• Created parent educational workshops for families of students with initial evaluations to comprehensively provide information, resource linkages and support to the family.
• Forged relationships with community partners to enhance service delivery options for clients.
• Advocated for clients' rights and resources within the District to prevent litigation and use of external advocates.
• Special Education Compliance Team | Dallas, Texas

• Company Overview: Attendance Improvement & Truancy Reduction | Dallas, Texas
• Facilitated educational workshops at the court and district parent meetings on mandatory school attendance.
• Served as liaison between courts and student's/families.
• Coordinated referrals to appropriate social services agencies.
• Attendance Improvement & Truancy Reduction | Dallas, Texas

Provided medical and psychosocial case management services to Spanish-speaking families in the Dallas area to ensure full utilization of medical benefits with the Medicaid Program, including
assessments, service planning, referrals and follow-up to community services/resources and PRN
visits.

Provided Boys Town abstinence education to 5th – 8th grades throughout the school district in both
English and Spanish, including translation of materials. Taught Boys Town Common Sense Parenting to parents in both English and Spanish. Also worked with an at-risk young pre-teen mothers as a Parenting Education Program Counselor by providing case management in conjunction with CPS.
Member of district-wide crisis and trauma team. Bilingual skills utilized.

Provided case management services to pregnant students and their infants through the Pregnant Women and Infants Program under The Texas Department of Health. Responsibilities included
program administration, case management and Medicaid billing. Also assisted other non-Medicaid
students at Venture School by providing case management services. Served on the district crisis
and trauma team. Bilingual skills utilized.

• Company Overview: CHIP Outreach | Dallas, Texas
• Planned event aimed at promoting largest one-day CHIP enrollment in DFW through the creation of the largest volunteer database at Children's Medical Center.
• Daily updates and dissemination of legislative bills related to children's health.
• Attended various agency board meetings of community groups related to improving children's lives.
• Participated in ongoing training events to enhance professional knowledge and skills related to the Children's Health Insurance Program.
• Published credit under Data Collection Assistance for the 4th Edition of Beyond ABC: Growing Up in Dallas County, 2002, a community resource tool credited as the most comprehensive needs assessment of the quality of life of children in the DFW community.
• CHIP Outreach | Dallas, Texas

• Company Overview: Blanton Elementary | Arlington, Texas
• Assisted clients with navigating complex systems, such as healthcare, housing, and legal processes.
• Collaborated with multidisciplinary teams (SST, 504, Special Education) to provide comprehensive support for clients and reduce barriers to school attendance and academic success.
• District-wide crisis and trauma response team member and provided crisis intervention services as needed.
• Conducted outreach efforts to identify potential clients in need of services (transient families, new families from various countries with no English, at-risk families, families with numerous CPS reports, etc.)
• Blanton Elementary | Arlington, Texas

Spanish interpreter for patients and medical personnel for the Department of Women & Children's
Services (WCS). Represented patients and assessed needs of WCS and reported to the Administrative
Director.

• Company Overview: Dallas, Texas
• Managed the West Dallas and Oak Cliff office of the JTPA Summer Youth Employment Program. Duties included managing 5-7 staff and caseload of inner-city youth with felony records and teaching basic work skills.
• Facilitated development of job-related soft skills such as communication, teamwork, and problem-solving.
• Provided ongoing support to clients including regular check-ins, problem resolution and progress updates.
• Offered emotional support when dealing with setbacks or challenges during employment.
• Dallas, Texas

• Company Overview: Dallas, Texas
• Assisted clients in identifying personal goals and developing action plans for achieving them.
• Educated families about available resources and support services within community.
• Organized seminars, including guest speakers, to educate clients on parenting and careers.
• Provided crisis intervention services to individuals experiencing emotional distress or mental health emergencies.
• Dallas, Texas

• Company Overview: Austin, Texas
• Conducted reinforcer assessments to identify underlying needs to address problem behaviors with goal to reduce dosage, strength, and number of psychotropic medications.
• Conducted training sessions for vocational skill exploration, communication training, social skills training, etc.
• Provided crisis intervention services to de-escalate potentially dangerous situations involving clients.
• Collaborated with multidisciplinary teams, including psychologists, social workers, nursing staff and other therapists, to provide comprehensive care for clients.
• Austin, Texas