Esmeralda Musha
Queens,NY
Summary
Manage & control resources in order to ensure a smooth running of the daily work and achieving the personal and team targets. Time management and ability to work under stress and pressure. Very good knowledge of financial tables, and interpretation of financial figures. Very good knowledge of bank operations. Ability to multi-task and adjust schedules to meet deadlines. Ability to work in an organized manner. Ability to maintain confidentiality. QuickBooks
Overview
11
11
years of professional experience
Work History
SMALL BUSINESS RELATION MANAGER
Intesa SanPaolo Bank
Fier, Albania
2009.01 - 2014.05
- Make clients loyal to the bank, by answering their needs and being specialized on selling products.
- Main tasks & responsibility:.
- Direct presentation of Bank products and services to clients.
- Ensures proper presentation of bank products to the customer.
- Preparation of the financial tables & credit analysis.
- Controlling the right performance of the existing credit customers.
ASSISTANT BRANCH MANAGER
Societe Generale Albania
Fier, Albania
- 2014.01
- Manage & control resources in order to ensure a smooth running of the daily work and achieving the personal targets and branch sales target.
- Main tasks & responsibility:.
- Direct responsible for the target achievement.
- Organize, manage and inspect the work for the management of the branch for fulfilling its functions and duties.
- Coordinate work between the branch employees.
- Ensures expansion of targeted clientele by acquiring new clients and trading off between profitability and risk associated.
- Take the necessary actions to ensure that all staff are working efficiently.
- Verify, by the end of each business day, the accuracy of operations carried out by Personal Bankers and tellers, taking measures for the identification and adjustment, if allowed, of any inaccurate operation.
- Manage existing and new individuals and business customer portfolio that includes all the Bank’s relations with the clients regarding all the product the Bank has launched in the market.
- Contact new individuals, business and entities clients for the branch.
- Preparation of the credit analysis for the credit customers.
- Follow up, manage and be responsible for the right performance of the existing credit customers.
Bank Teller
BKT
Fier, Albania
2006.01 - 2009.08
- Responsibilities:.
- Cash responsible.
- Cash transactions.
- Cash movement within the branch.
- ATM replenish and reconciliation.
- Referral sales.
Ass. Marketing Specialist
BKT
Fier, Albania
2007.01 - 2009.02
- Direct approach of credit customers (Individuals & business).
- Main tasks & responsibility:.
- Direct presentation of Bank products and services to all type of credit customers.
- Preparation of the financial tables & financial analysis.
- Manage of the existing portfolio.
Education
Bachelor’s Degree - Economics
University of Tirana
2005
Economics Degree - undefined
Janaq Kilica
2001
Skills
- Analytical skills
- Employee scheduling
- Relationship building
- Business Development
- Critical thinking
- Teamwork
Timeline
SMALL BUSINESS RELATION MANAGER
Intesa SanPaolo Bank
2009.01 - 2014.05
Ass. Marketing Specialist
BKT
2007.01 - 2009.02
Bank Teller
BKT
2006.01 - 2009.08
ASSISTANT BRANCH MANAGER
Societe Generale Albania
- 2014.01
Bachelor’s Degree - Economics
University of Tirana
Economics Degree - undefined
Janaq Kilica
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