Esmeralda Negrete
Lodi,CA
Summary
Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Seeking a position in the medical field where I can use my Spanish/English bilingual skills to help patients understand their medical needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant for Security
Kaiser Security Department
01.2024 - Current
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Track required training
Home Care Provider
Pacific Home Care Services
01.2021 - Current
- Enhance patient comfort by providing compassionate and attentive care tailored to individual needs
- Assist patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces
- Manage medical appointments, coordinate with healthcare professionals to ensure timely access to necessary services
- Provide emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively
- Educate patients about self-care techniques, empower them to take an active role in managing their own health
- Monitor progress and document patient health status changes to keep care team updated
- Conduct regular evaluations of patients progress and adjusted care plans accordingly
- Provide transportation and appointment management
- Help client with managed home care, ensuring efficiency of care by monitoring health status
- Scheduled and coordinated medical appointments.
Security Officer/Supervising Security Officer
Lodi Memorial Hospital
04.2019 - Current
- Conduct regular patrols of key areas to spot and control security concerns
- Act quickly during emergency situations to reduce opportunity for damage and injury
- Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Improve overall security by conducting regular patrols and monitoring surveillance systems
- Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Protect facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Oversee daily monitoring and patrolled buildings, grounds, and work sites
- Report suspicious activities and persons to law enforcement
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors
- Maintain a safe environment for employees and visitors through continuous risk assessment and threat analysis
- Oversee daily monitoring and patrolled buildings, grounds, and work sites
- Execute security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
- Gather information, identify, and implement resolution, plan follow-up and log and file incident report to successfully manage complaints
- Conduct thorough investigations into security incidents, documenting findings, and recommending appropriate actions
- Remain calm, assertive, and mindful to think critically and problem solve during stressful situations
- Respond quickly to incidents and assess active situations for security concerns
- Update shift logs and produce daily reports to document security activities and specific incidents
- Communicate with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Grocery Market Manager
Rancho San Miguel Market
10.2018 - 11.2022
- Directed work of five sales professionals at the Lodi CA location
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Built relationships with customers and community to establish long-term business growth
- Facilitated business by implementing practical networking techniques
- Implemented systems and procedures to increase sales
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Performing inventory control, night reports, and cashier duties
- Customer service satisfaction was a priority for all employees of the market.
Medical Assistant
Central California Surgery
05.2019 - 07.2019
- Obtained client medical history, medication information, symptoms, and allergies
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Collected and documented patient medical information such as blood pressure and weight
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Certified Medical Assistant -
UEI College
05.2019
Skills
- Bilingual - Spanish/English
- Excellent Customer Service
- Appointment Scheduling
- Vital Signs
- Ear Lavage
- Urinalysis
- BLS CPR - Certified
- Office/Filing Work
- Medical Coding
- Injections
- Venipuncture
- Sterilization technique's
- Multi-Tasker
- ICD-10 & CPT
- Specimen Collection
- Vision/
- Microsoft Office
- Medical Terminology
- Professional
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant for Security
Kaiser Security Department
01.2024 - Current
Home Care Provider
Pacific Home Care Services
01.2021 - Current
Medical Assistant
Central California Surgery
05.2019 - 07.2019
Security Officer/Supervising Security Officer
Lodi Memorial Hospital
04.2019 - Current
Grocery Market Manager
Rancho San Miguel Market
10.2018 - 11.2022
Certified Medical Assistant -
UEI College
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