Esmeralda Orta Canseco
Rosharon
Summary
Motivated and detail-oriented individual with experience in customer service at both Wendy’s and HEB Curbside. I have developed strong communication and problem-solving skills, which allows me to efficiently assist customers and address issues in fast-paced environments. I am adaptable and team oriented. I thrive in collaborative settings and focus on workflow efficiency. I enjoy working with team members to ensure smooth productivity. Additionally, I am dedicated to help new staff development and help maintain consistent service standards.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy’s
12.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Curbside Employee
HEB Grocery Store
06.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Manvel High School
Manvel, TXSkills
- Innovation and creativity
- Emotional intelligence
- Communication
- Adaptability
- Attention to detail
- Problem solving
- Time management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Wendy’s
12.2024 - Current
Curbside Employee
HEB Grocery Store
06.2024 - 12.2024
High School Diploma -
Manvel High School
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