Esmeralda Ortiz palacios
Las Vegas,NV
Summary
Adept at managing high-volume environments, I excelled in roles at La Diabla Nightclub and Hilton Lake Las Vegas, showcasing strong multitasking and reliable team collaboration. My expertise includes enhancing customer satisfaction and streamlining operations, with a proven track record in effective communication and cash management.
Overview
7
7
years of professional experience
Work History
Bartender
La Diabla Nightclub
11.2017 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Blue Martini Lounge Las Vegas
11.2020 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- VIP bottle service
Bartender Supervisor
Lá Jolla Nights Club
11.2020 - 02.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Waitress
Hilton Lake Las Vegas
11.2017 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bartender -
Bartender College
Paris France05.2009
College De France
Paris France 04.2009
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
Languages
French
Native or Bilingual
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Professional Working
Timeline
Waitress
Blue Martini Lounge Las Vegas
11.2020 - 02.2024
Bartender Supervisor
Lá Jolla Nights Club
11.2020 - 02.2024
Bartender
La Diabla Nightclub
11.2017 - 11.2024
Waitress
Hilton Lake Las Vegas
11.2017 - 11.2020
Bartender -
Bartender College
College De France
Similar Profiles
Elena Elizabeth Martinez-DiazElena Elizabeth Martinez-Diaz
General Manager at La Diabla Pozole Y MezcalGeneral Manager at La Diabla Pozole Y Mezcal
Angelica SantosAngelica Santos
Server at A La Diabla SushiServer at A La Diabla Sushi
Tori MartinezTori Martinez
Operations Manager at TIME Nightclub/Academy LA/Exchange LAOperations Manager at TIME Nightclub/Academy LA/Exchange LA