Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
BusinessDevelopmentManager

Esmeralda Ramirez

Santa Ana,CA

Summary

Experienced in assisting loan officers with loan origination, processing, and closing. Demonstrated skills in customer service, data analysis, multitasking and maintaining accurate records. Familiarity with regulatory compliance standards is a strength. Previous work impact includes streamlining lending processes to create efficient workflows and improve client satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Loan Officer Assistant

Icorelending
Cerritos, CA
10.2022 - Current
  • Assisted loan officers with the preparation of loan documents and closing packages.
  • Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
  • Maintained customer files in an organized manner to ensure accurate tracking of loans.
  • Attended training sessions as needed in order to stay abreast of industry regulations and standards.
  • Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.

Office Assistant/Office Data Entry Clerk

P.W Stephens Eniviromental
Huntington Beach, CA
01.2022 - 09.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained an organized filing system of paper documents and electronic files.

Customer Service Representative

Nursecomm
Irvine
01.2020 - 12.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Sycamore High School
Tustin
06-2017

Skills

  • Document Verification
  • Loans
  • Loan funding coordination
  • File Management
  • File processing
  • Data entry abilities
  • Paperwork Processing
  • Scheduling

Languages

English
Professional

Certification

  • Notary License

Timeline

Loan Officer Assistant

Icorelending
10.2022 - Current

Office Assistant/Office Data Entry Clerk

P.W Stephens Eniviromental
01.2022 - 09.2022

Customer Service Representative

Nursecomm
01.2020 - 12.2021

High School Diploma -

Sycamore High School

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Esmeralda Ramirez