Esmeralda Ramirez
Houston,TX
Summary
Bilingual Benefits Consultant with strong expertise in employee benefits administration and strategic planning. Proven ability to analyze complex benefit programs, optimize cost-efficiency, and enhance employee satisfaction. Effective team collaborator focused on achieving results and adapting to evolving needs. Skilled in regulatory compliance, vendor management, and benefits communication. Reliable and driven to deliver impactful solutions.
Overview
22
22
years of professional experience
Work History
Benefits Consultant
Texas Children’s Hospital
01.2021 - Current
- Ensure vendor partnerships align with organizational and HR goals.
- Act as the HR Benefits vendor partner representative on designated committees, contributing to collaborative discussions and decision-making.
- Evaluate gaps in the benefits portfolio and develop strategic recommendations for new inclusions and sunset schedules for existing plans.
- Serve as a key resource for the health and welfare analyst in the request for proposal (RFP) and contracting process for ancillary benefit programs.
- Analyze benefits usage data to identify trends and areas for improvement in plan offerings.
- Prepare annual 5500 and Non-Discrimination regulatory filings, ensuring compliance for year-end processes.
- Manage open enrollment periods, ensuring timely communication of benefit updates and assisting employees with benefit elections.
- Organize annual benefits fairs, providing employees with opportunities to learn about their options directly from vendors.
- Partner with payroll departments to ensure accurate processing of deductions related to employee benefit elections.
Benefits Support Analyst
Texas Children’s Hospital
07.2017 - 06.2021
- Managed HR policies and spearhead 2-4 technical projects annually.
- Collaborated with cross-functional teams to implement solutions that enhanced system performance.
- Oversaw accrual management for employees and physicians, including PTO sell.
- Assisted employees with one-on-one benefits enrollment, ensuring compliance with ACA requirements
- Facilitated benefits discussions during New Hire Orientation for approximately 20-100 new hires.
- Trained new support analysts, contributing to the overall growth and success of the team.
- Served as liaison between insurance providers and employees, resolving claim issues and answering inquiries regarding eligibility and plan terminations.
- Maintained confidentiality and comply with HIPAA regulations in all interactions.
Employee Health Coordinator
Texas Children Hospital
03.2003 - 07.2017
- Spearhead 3-5 technical projects to enhance departmental efficiency and system functionality.
- Serve as the department's system administrator for OHM, troubleshooting system issues and ensuring seamless operation.
- Configure OHM screens, create forms, and manage user security settings based on staff feedback to optimize workflow.
- Prepare comprehensive reports for management, executive leadership, and the department Director.
- Collect and analyze benchmarking data on an annual basis to support data-driven decision-making.
- Generate monthly variance reports and assist with budget preparation.
- Oversee Receptionist, Administrative Assistant, and temp Clerk, ensuring smooth day-to-day operations.
- Manage invoice processing by submitting approved payment authorizations to Accounts Payable.
- Coordinate work orders, supply orders, and employee onboarding, maintaining open communication with Recruiting regarding new hire physicals. Physicals consisted of of approximately 20-50 per week.
- Develop Excel reports and PowerPoint presentations to support departmental initiatives.
- Perform scanning and data entry, ensuring accurate and organized record-keeping for over 12,000+ records.
Education
Strategic MBA - Human Resources
University of Houston
Victoria, TX05.2021
Bachelor’s - Business Management
University of Houston
Victoria, TX06.2015
Skills
- Benefits and Wellness Administration
- Data Analysis and Problem-Solving
- Results Driven Approach
- Project & Process Improvement Leader
- Vendor relationship management
- Excellent Communication Skills
Timeline
Benefits Consultant
Texas Children’s Hospital
01.2021 - Current
Benefits Support Analyst
Texas Children’s Hospital
07.2017 - 06.2021
Employee Health Coordinator
Texas Children Hospital
03.2003 - 07.2017
Strategic MBA - Human Resources
University of Houston
Bachelor’s - Business Management
University of Houston
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