Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esmeralda Ramos Moreno

Las Vegas

Summary

Bilingual administrative professional with 3+ years of front office, strong attention to detail. Seeking to support healthcare teams with efficient scheduling, insurance processing, and patient care communication.

Overview

7
7
years of professional experience

Work History

Front Desk/ MA

Absolute foot care specialist
04.2025 - Current
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted in processing insurance claims, ensuring compliance with company policies.
  • Took vitals roomed patients cleaned sanitized rooms, cleaned tools for surgeries.

Front Desk Receptionist

Apex Medical Center
06.2021 - 01.2022
  • Scheduling new and established patients
  • Confirming and making copies of ID and insurance cards
  • Verifying insurance policies
  • Receiving and returning phone calls
  • Handling and faxing universal referrals
  • Translating for Spanish speaking patients

Administrative Assistant

The Firm, PC
06.2019 - 06.2020
  • Responded to incoming phone calls from clients and welcomed all walk-in clients, courteously.
  • Booked, managed, and confirmed client meetings with attorney's and paralegals.
  • Helped translate for Spanish speaking clients.
  • Updated and maintained accurate and complete client-related files and medical records.
  • Uploaded new client files to Dropbox and Clio

Dispatcher

Desert Snow Air Conditioning
05.2018 - 08.2018
  • Dispatched technician to new service calls.
  • Followed up with customers on pending quotes.
  • Scheduled and coordinated service calls.
  • Assisted with scanning vendor invoices and billing customers

Education

High School - undefined

Mojave High School
01.2020

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication Spanish and English
  • Appointment scheduling
  • Greeting and seating clients
  • Office administration
  • Administrative support
  • Schedule management
  • Calendar management
  • Typing speed
  • Front desk operations
  • Call answering and routing
  • Payment processing
  • Basic math

Timeline

Front Desk/ MA

Absolute foot care specialist
04.2025 - Current

Front Desk Receptionist

Apex Medical Center
06.2021 - 01.2022

Administrative Assistant

The Firm, PC
06.2019 - 06.2020

Dispatcher

Desert Snow Air Conditioning
05.2018 - 08.2018

High School - undefined

Mojave High School

Similar Profiles

CREATE PROFILE