Esmeralda Reid
Lake Villa,IL
Summary
Versatile and results-oriented, I excell at Ludwig and Company by mastering inventory control and professional communication, enhancing office efficiency. My background spans administrative support to hospitality, with proven expertise in project planning and customer satisfaction. Skilled in data entry and relationship building, I consistently deliver high-quality outcomes.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Ludwig and Company
GURNEE, Illinois
04.2023 - Current
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Administrative Assistant
Gurnee Pediatrics
GURNEE, Illinois
03.2013 - 04.2023
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Bartender Shift Manager
Next Door American Eatery
Vernon Hills, IL
04.2019 - 03.2020
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Supervised a team of four bartenders, ensuring proper handling of all alcoholic beverages, and adherence to local laws.
- Enforced health codes and safety regulations in compliance with state laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
Server
Olive Garden
Vernon Hills, IL
02.2018 - 04.2019
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
Diploma - General Education
Lakes Community Highschool
Lake Villa05.2017
Skills
- Team collaboration
- Professional communication
- Marketing
- Data entry
- Prioritization
- Project planning
- Social media management
- Self-starter
- Point of sale operations
- Relationship building
- Inventory control
- Cash handling
- Organization
- Hospitality and accommodation
- Complaint resolution
- Cash register operation
References
References available upon request.
Timeline
Administrative Assistant
Ludwig and Company
04.2023 - Current
Bartender Shift Manager
Next Door American Eatery
04.2019 - 03.2020
Server
Olive Garden
02.2018 - 04.2019
Administrative Assistant
Gurnee Pediatrics
03.2013 - 04.2023
Diploma - General Education
Lakes Community Highschool
Similar Profiles
Tamika Moton-CarterTamika Moton-Carter
Assistant Property Manager at Ludwig and CompanyAssistant Property Manager at Ludwig and Company
Renee BaxterRenee Baxter
Assistant Manager at Ludwig & CompanyAssistant Manager at Ludwig & Company
Nancy MillerNancy Miller
Property Manager at Ludwig & Company-Saint Cloud, MNProperty Manager at Ludwig & Company-Saint Cloud, MN