Esmeralda Rodriguez
Downey,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Horchateria Rio Luna
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Packaged bagels, muffins and other food items for customer purchase.
- Followed exact recipes for mixing and preparing beverage and food items.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Night Shift Supervisor
Kentucky Fried Chicken
11.2023 - 01.2024
- Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Observed each team member to carry out duties and provided constructive criticism.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
Cashier
Burger King
08.2022 - 10.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Shift Supervisor
Kentucky Fried Chicken
11.2021 - 03.2022
- Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Observed each team member to carry out duties and provided constructive criticism.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Downey High School
Downey, CA05.2024
Skills
- Organizational skills
- Task prioritization
- Critical thinking
- Attention to detail
- Problem-solving abilities
- Effective communication
- Cash Handling and Management
- Cleaning and Sanitizing
- Cash Register Systems
Certification
- Junior Achievement Personal Finance Certificate
- Southwest Airlines Professional Communication Certification
- Financial Services Certificate
- California Food Handlers - 2/27
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Barista
Horchateria Rio Luna
02.2024 - Current
Night Shift Supervisor
Kentucky Fried Chicken
11.2023 - 01.2024
Cashier
Burger King
08.2022 - 10.2022
Shift Supervisor
Kentucky Fried Chicken
11.2021 - 03.2022
High School Diploma -
Downey High School
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