Compassionate and detail-oriented healthcare professional with 3 years of experience in the medical field and over 10 years in the hospitality industry. Seeking a healthcare role at DaVita to utilize my skills in clinical care, vital signs monitoring, and administration, while contributing to a holistic team dedicated to improving patient outcomes.
Overview
10
10
years of professional experience
Work History
Operations Manager & Medical Assistant
Airport Primary Care, LLC
07.2021 - Current
Operations Management:
Manage patient interactions, including scheduling appointments, verifying insurance, and assisting with chart retrieval
Organize and maintain patient records with high accuracy and confidentiality
Handle financial transactions, including collecting co-payments and reconciling daily balances
Coordinate communication between laboratory departments and physicians to guarantee patient needs are met
Facilitate meetings between pharmaceutical representatives and healthcare providers
Maintain a clean and organized clinical environment, adhering to health and safety standards
Medical Assistant Responsibilities:
Monitor patient vitals and promptly communicate abnormalities to physicians, ensuring timely medical intervention
Educate patients on medication adherence, treatment plans, and preventive exams and care
Assist in patient examinations and procedures, supporting physicians and ensuring patient comfort
Support physicians in the collection of laboratory specimens, and process and ship for testing.
Hotel Operations Manager
Country Inn Suites by Radisson
10.2014 - 01.2021
Oversaw all aspects of hotel operations, ensuring exceptional guest experiences through effective staff management and training
Developed and maintained relationships with clients, driving new business through innovative strategies
Managed financial transactions and ensured adherence to budgets
Supervised recruitment and onboarding processes, fostering a culture of excellence and teamwork.
Education
GED program -
Southern Crescent Technical College
12.2024
Skills
Bilingual (English/Spanish)
Budget Management
Excellent listener
Friendly, courteous, and service-oriented
Direct Patient Care and Communication
Detailed-Oriented and Organized
Poised under pressure
Vital Signs Monitoring
Problem-Solving
Team Leadership
Customer Service
Timeline
Operations Manager & Medical Assistant
Airport Primary Care, LLC
07.2021 - Current
Hotel Operations Manager
Country Inn Suites by Radisson
10.2014 - 01.2021
GED program -
Southern Crescent Technical College
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