Esmeralda Sifuentes
San Juan,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Store Manager
Sifuentes Industrial Clothing
08.2017 - 09.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store successfully through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed store organization, maintenance, and purchasing functions.
HSE Administrative Assistant
KLX Energy Services
04.2014 - 08.2016
- Created safe work environment by complying with safety, health and security requirements.
- Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Worked well in a team setting, providing support and guidance.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Medical Coder
DHR Hospital
08.2008 - 11.2013
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed up with medical staff regarding missing information in patient records.
Education
Medical Office Specialist
Kaplan College
McAllen, TX2013
High School Diploma -
PSJA Memorial Early College High School
Alamo, TX05.2004
Skills
- Opening and Closing Procedures
- Time Management
- Call Reception
- Entering Patient Data
- Administrative Duties
- Billing and Coding
- Leadership
- Cash Management
- Customer Relations
- Multitasking and Organization
- Documentation
- Database Maintenance
- Customer Service
- MS Office Proficiency
- Sales Expertise
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Sifuentes Industrial Clothing
08.2017 - 09.2021
HSE Administrative Assistant
KLX Energy Services
04.2014 - 08.2016
Medical Coder
DHR Hospital
08.2008 - 11.2013
Medical Office Specialist
Kaplan College
High School Diploma -
PSJA Memorial Early College High School
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