Esmeralda Torres Acosta
Shafter,CA
Summary
Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Ambitious, career-focused job seeker, anxious to obtain an any level job position to help launch career while achieving company goals. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. A solid background in warehouse operations, including inventory management and order fulfillment. Successfully contributed to improving workflow efficiency and reducing downtime. Demonstrated proficiency in operating forklifts and managing stock levels.
Overview
8
8
years of professional experience
Work History
Realtor
Ryan Dobbs Realty
Bakersfield, CA
01.2024 - Current
- Facilitated property transactions by coordinating with buyers, sellers, and lenders to ensure smooth closings.
- Analyzed market trends and property values to provide clients with informed pricing strategies.
- Established strong relationships with local vendors and service providers to enhance client offerings.
- Mentored junior agents on best practices in negotiations and client management techniques.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Ensured compliance with federal/state laws regulating real estate transactions.
Warehouse Receiver
Laurel Ag & Water
01.2023 - 12.2023
- In charge of receiving all material shipped into the warehouse
- Required to open all boxes and pallets received to count all materials and assure nothing is missing or extra
- Filed paperwork with quantities of materials received and input data into the computer software in order to keep inventory up to date
- Placed all materials received to their bin location
- Broke down boxes and threw out all trash to keep a clean workspace
- Picked items for the construction crew, customers, and projects by creating a picking ticket with all materials needed then picking the items and writing down the quantities on the picking ticket and lastly boxing the items into a box or pallet, wrapping it, and placing a tag with the required information.
- Operated a sit down forklift everyday in order to move pallets and big pipes to designated areas
- Communicate with manager all inventory received
Wrestling coach
Shafter High School
06.2019 - 03.2023
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Planned strategies and selected optimal team lineups to execute game plans.
- Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
- Managed program budget, checking funds remaining, spending and money raised.
Member Experience Ambassador
In-Shape Health Club
01.2022 - 01.2023
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
- Answered member questions about products and services.
- Enhanced member relationships by providing excellent service during each interaction.
- Presented and explained services and products to meet member needs.
- Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Lab Technician
J.G. Boswell
07.2021 - 11.2021
- Collected, labeled and stored lab samples according to laboratory specifications.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Prepared lab for daily operations by stocking materials and equipment.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Interpreted test results and determined need for retesting.
Warehouse Packer
Amazon
01.2021 - 07.2021
- Assembled customer orders from stock and packed items in boxes. Arranged items on pallets according to size and weight.
- Verified labels for appropriate order numbers and item specifications.
- Assembled cartons, crates and containers to prepare for shipping.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Notified team leader of product discrepancies and equipment malfunctions.
- Accomplished production goals by working with speed and accuracy.
Sandwich Artist
SubwayRestaurants
01.2018 - 01.2021
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized. Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Delivered superior customer service focused on quality and meeting customer needs.
Education
High School Diploma -
Shafter High School
Shafter, CA05.2019
Real Estate License -
Real Estate Trainers
09.2023
Skills
- Sit Down Forklift Operator
- Verbal and Written Communication
- Data Entry
- Computer Skills
- Inventory Control
- Multitasking and Prioritization
- Cleaning and Organizing
- Heavy Lifting
- Athlete Training and Motivation
- Food and Beverage Area Setup
- Cashier
- Stocking and Packing
- Customer Service
- Attention to Detail
- Emotional Intelligence
- Time Management
- Team Player
- Creative and Open Minded
- Client relations
- Contract negotiation
- Comparative market analysis
Languages
English
Spanish
Timeline
Realtor
Ryan Dobbs Realty
01.2024 - Current
Warehouse Receiver
Laurel Ag & Water
01.2023 - 12.2023
Member Experience Ambassador
In-Shape Health Club
01.2022 - 01.2023
Lab Technician
J.G. Boswell
07.2021 - 11.2021
Warehouse Packer
Amazon
01.2021 - 07.2021
Wrestling coach
Shafter High School
06.2019 - 03.2023
Sandwich Artist
SubwayRestaurants
01.2018 - 01.2021
High School Diploma -
Shafter High School
Real Estate License -
Real Estate Trainers