Esmeralda (Esmy) Fregoso
Population Health Navigator Lead (CMA)/ Certified Personal Trainer
Imperial,CA
Summary
As a healthcare professional with over 22 years of experience, I have specialized in administrative assistant work in several medical offices, in my healthcare career. I am seeking a position as a Care Manager./Supervisor. I can utilize my expertise as a former administrative assistant, Clinic Supervisor and Lead to contribute and facilitate any tasks and job duties needed by my acting supervisor/team and anyone needing and requiring my assistance.
Knowledgeable Certified Personal Trainer with strong foundation in personal training and fitness coaching. Successfully guided numerous clients through customized fitness plans, resulting in improved health and well-being. Demonstrated expertise in client assessment and program design, as well as excellent communication and motivational skills.
Overview
12
12
years of professional experience
2
2
Certifications
1
1
Language
Work History
Population Health Navigator Lead
Pioneers Imperial Valley Healthcare District
06.2024 - Current
- Collaborated with multidisciplinary teams to develop personalized care plans for diverse patient populations.
- Enhanced patient engagement through personalized care plans and follow-up appointments.
- Facilitated patient access to healthcare services through effective communication and resource navigation.
- Educated patients on available health resources, enhancing understanding of care options and support services.
- Analyzed datasets to identify trends on Patient care.
- Streamlined data management processes, enhancing efficiency for healthcare reporting systems.
ISSA Certified Personal Trainer
All 7 Fitness
02.2023 - Current
- Designed personalized fitness programs tailored to individual client needs and goals.
- Provided guidance on nutrition and healthy lifestyle choices to enhance client results.
- Conducted comprehensive fitness assessments to establish baseline metrics for clients.
- Established strong rapport with clients by actively listening to their concerns and adjusting training plans accordingly.
- Led group training sessions, fostering a supportive and motivating environment for participants.
- Increased overall gym revenue by promoting and selling personal training packages to prospective clients.
Clinic Supervisor/Population Health Navigator Lead
Calexico Health Center PMHD
10.2019 - Current
- Delegated tasks to clinic staff, ensuring accountability for outcomes.
- Delegate tasks to clinic staff while retaining responsibility.
- Communicate goals and provide necessary tools for staff to achieve them.
- Create schedules for staff and multiple providers.
- Analyzed electronic health records for care improvement and implemented changes.
- Assisted in developing and supporting eClinicalWorks EMR system for clinic efficiency.
- Conducting Medical Chart audits for health metrics compliance.
- Running weekly, quarterly reports for Health Metrics.
- Led Health Clinic Projects.
- Compiled and analyzed weekly and quarterly reports for health metrics..
- Served as liaison between end-users and the health IT team.
- Developed performance improvement plans to enhance clinic operations..
- Compiled workflow manuals for multiple clinics in the organization.
Office Manager/Administrative Assistant
All Valley Urgent Care
11.2017 - 10.2019
- Managed office operations, ensuring smooth functionality through equipment maintenance, confidential file management, and accurate financial reporting.
- Resolved operational issues, escalating major conflicts to senior personnel for timely resolution.
- Conducted staff training on office procedures and EHR systems, enhancing team competence and workflow efficiency.
Office Manager/Medical Assistant
Pain and Spine Institute
11.2016 - 11.2017
- Managed daily administrative operations, ensuring the smooth running of the office and patient satisfaction.
- Assisted physicians with patient examinations and treatments, providing necessary instruments and support.
- Administered injections, prepared medication, and performed tasks such as suture removal under the physician's direction.
- Managed prescription tasks, authorizing refills and coordinating with pharmacies to ensure timely access to medications.
- Maintained accurate, confidential patient records, supporting optimal patient care and improving clinic workflow.
- Monitored compliance with healthcare regulations and office policies, fostering a safe and professional environment.
Lead/Medical Assistant
Esperanza Oncology
06.2014 - 04.2016
- Led the medical assistant team, coordinating patient care and ensuring adherence to clinical standards.
- Conducted patient triage and vital sign checks and facilitated patient flow to optimize clinic operations.
- Monitored and reported significant changes in patient conditions to physicians, aiding in timely and appropriate care.
- Managed inventory of medical supplies and instruments to maintain well-stocked and prepared examination rooms.
- Monitored and reported significant changes in patient conditions to physicians, facilitating timely and appropriate care.
- Scheduled patient appointments for diagnostic tests, surgeries, and consultations to enhance clinic organization and patient experience.
- Maintained strict compliance with infection control standards while cleaning treatment rooms and sterilizing medical instruments.
Education
Certified Personal Trainer/ Body Building - Personal Training/ Body Building
ISSA
Online 05.2001 -
CMA - Medical Assistant
CCBMA California Certifying Board For Medical Assistants
Online 05.2001 -
CNA License - undefined
Imperial Valley College
Imperial, CAHigh School Diploma - undefined
Southwest High
El Centro, CASkills
- Clinical Documentation Analysis and Improvement
- Project Coordination and Management
- Process Redesign and Efficiency Optimization
- Independent Problem-Solving and Decision-Making
Health education
Teamwork and collaboration
Certified in CPR/AED
Goal setting
Group fitness instruction
Exercise programming
Client motivation
Passion for fitness
Leadership skills
Motivational
Physical conditioning
Strength training expertise
Certification
CMA Certified Medical Assistant /CCBMA
Timeline
Population Health Navigator Lead
Pioneers Imperial Valley Healthcare District
06.2024 - Current
ISSA Certified Personal Trainer
All 7 Fitness
02.2023 - Current
Clinic Supervisor/Population Health Navigator Lead
Calexico Health Center PMHD
10.2019 - Current
Office Manager/Administrative Assistant
All Valley Urgent Care
11.2017 - 10.2019
Office Manager/Medical Assistant
Pain and Spine Institute
11.2016 - 11.2017
Lead/Medical Assistant
Esperanza Oncology
06.2014 - 04.2016
Certified Personal Trainer/ Body Building - Personal Training/ Body Building
ISSA
05.2001 -
CMA - Medical Assistant
CCBMA California Certifying Board For Medical Assistants
05.2001 -
CNA License - undefined
Imperial Valley College
High School Diploma - undefined
Southwest High