Esmerlin Suriel Leonardo
Carteret
Summary
SUMMARY
Detail-oriented and personable professional with a strong background in costumer service and
Shipping clerk . Skilled in handling client interactions with clients professionalism and care,
managing records with accuracy, and adapting quickly to new systems and procedures. Brings a
proactive attitude, excellent communication skills, and a commitment to delivering outstanding
service in fast paced office or financial environments.
Overview
7
7
years of professional experience
Work History
Shipping Clerk
Packaging distribution resources (PDR)
Edison
08.2021 - 12.2024
- Coordinated with warehouse personnel to fulfill orders and meet delivery deadlines.
- Collaborated with customer service teams to resolve shipping concerns and provide real-time updates to clients.
- Reduced shipping errors by implementing a quality control process .
- Managed shipping paperwork, including bills of lading, and verified documentation accuracy.
- Scheduling pickups and deliveries
- Data entry and order processing
- Microsoft office suite (especially excel and outlook)
- Filing and maintaining shipping documents
Nails Salon Receptionist
Expert nails
Perth Amboy
02.2018 - 07.2019
- - Greeted and checked in clients, creating a welcoming atmosphere.- Scheduled and confirmed appointments, maintaining efficient calendar management
Education
High School Diploma -
San Ingnacio De Los Yola
La Vega 06-2016
Skills
- communication (writing and verbal)
- Adaptability
- Attention to details
- Problems solving
- Teamwork collaboration
- Data entry
- Email & calendar management
- Microsoft office (word, Excel, PowerPoint)
- Work ethic and reliability
- Multitasking
Timeline
Shipping Clerk
Packaging distribution resources (PDR)
08.2021 - 12.2024
Nails Salon Receptionist
Expert nails
02.2018 - 07.2019
High School Diploma -
San Ingnacio De Los Yola