Summary
Overview
Work History
Education
Skills
Timeline
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Esmerlin Suriel Leonardo

Carteret,NJ

Summary

Demonstrating an exceptional customer service by receiving every call with positive language, making

sure that every customer who call feel confident when choosing the transportation services that Logisticare

offers

Demonstrating the knowledge of the company policies and procedures when entering all request into

logisticare's system as well as documenting complaints and issues while providing superior customer

service to members

Scheduling, modifying and cancelling reservations as requested by the members

Assisting members with transportation question and concerns

Overview

1
1
year of professional experience

Work History

Shipping Clerk

Esmerlin Sueriel Loenardo
03.2024 - 12.2024
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.

Education

High School Diploma

San Ignacio De Los Yola
La Llanada , Concepcion De La Vega DR
05.2017

Skills

Bilingual Spanish and English

Excellent communication skills

Filling out bills of lading

Strong organizational skills

Good communication skills

Ability to multitask effectively

Timeline

Shipping Clerk

Esmerlin Sueriel Loenardo
03.2024 - 12.2024

High School Diploma

San Ignacio De Los Yola

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Esmerlin Suriel Leonardo