Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esmirna Miranda

Van Nuys,CA

Summary

Driven professional with extensive experience in service-oriented roles, notably as a Laundry Attendant at Family Laundry. Excelled in maintaining workplace cleanliness and optimizing laundry operations, enhancing customer satisfaction. Demonstrated exceptional teamwork and problem-solving abilities, significantly improving operational efficiency. Skilled in guest relations and adept at fostering positive environments.

Overview

2
2
years of professional experience

Work History

Laundry Attendant

Family Laundry
04.2022 - Current
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Provided exceptional customer service while receiving drop-off laundry orders from guests.
  • Assisted with unloading and loading customer laundry items.

Caregiver

Vanek Family
10.2023 - 04.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Cleaning

Ramz Music
04.2023 - 04.2024
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Enhanced customer satisfaction by providing prompt and efficient cleaning services for offices, homes, and commercial spaces.

Grocery Stocker

Liquor Store
12.2022 - 06.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Processed and packaged stock items for customer purchases.

Education

High School Diploma -

Manuel Oliveres
Nicaragua
06.2000

Skills

  • Workplace Cleanliness
  • Color separation
  • Laundry folding and storage
  • Laundry room operations
  • Detergent and additive knowledge
  • Guest Relations
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Folding laundry
  • Attention to Detail
  • Washing loads
  • Sorting

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Caregiver

Vanek Family
10.2023 - 04.2024

Cleaning

Ramz Music
04.2023 - 04.2024

Grocery Stocker

Liquor Store
12.2022 - 06.2023

Laundry Attendant

Family Laundry
04.2022 - Current

High School Diploma -

Manuel Oliveres

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Esmirna Miranda