Esmonni Fisher
Brooklyn,New York
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Merchandise Events Vendor
Madison Square Garden
New York , NY
2011.02 - 2024.04
- Oversaw guest interactions at the front counter, providing product-related assistance and answering inquiries
- Fostered collaborative team environments, resulting in a 15% increase in performance and productivity
- Executed point-of-sale opening and closing procedures consistently, ensuring smooth daily operations
- Maintained inventory accuracy, reducing stock discrepancies by 20% through meticulous organization and control measures
- Improved team efficiency by streamlining backroom operations for effective ordering and stock rotation.
Human Resources Manager
ParCare Community Health
Brooklyn , NY
2022.08 - 2023.08
- Manage recruitment, onboarding, and exit procedures for all personnel categories, achieving a 15% reduction in onboarding time
- Collaborate with Senior HR Manager to develop competitive salary offers, ensuring timely completion of background checks for all hires
- Partner with management on diversity initiatives in recruitment, resulting in a 20% increase in diverse hires
- Maintained compliance with employment regulations and company policies throughout recruitment and onboarding processes.
Human Resources Administrative Assistant/File Clerk
AEG Management/Barclay Center
Brooklyn , NY
2015.09 - 2017.11
- Assisted an average of 15 new hires weekly throughout the interviewing and hiring process
- Addressed inquiries from applicants, employees, and managers; escalated complex questions to senior HR personnel as needed
- Organized and classified files based on source, type, or relevant criteria
- Maintained an efficient filing system resulting in a 20% increase in document retrieval speed.
Program Director
St. Mary's Community Services, INC
Brooklyn , NY
2012.03 - 2015.09
- Directed and led program operations, ensuring seamless execution and adherence to objectives
- Orchestrated staff meetings, facilitating discussions on innovative ideas and providing updates on program progress and milestones
- Fostered collaboration across diverse teams to pinpoint challenges, devise effective solutions, and provide strategic guidance.
Camp Director/Dance Instructor
Kool Kidz in Town
Brooklyn , NY
2011.08 - 2015.08
- Cultivated a vibrant and educational environment through adept conflict resolution, fostering a culture of teamwork and accountability
- Facilitated effective communication with parents, staff, and instructors to address camper issues, enforce discipline when necessary, and uphold community standards
- Managed facility operations, including opening and closing procedures, and implementing security measures, resulting in zero incidents of unauthorized access
- Developed and delivered comprehensive lesson plans introducing students to various dance techniques and ballet fundamentals, leading to a 25% improvement in camper dance skill proficiency.
Cashier
McDonald's NYC
New York , NY
2010.11 - 2011.02
- Greeted and welcomed customers with warmth, initiating positive interactions and setting the tone for their experience
- Stayed informed about ongoing store promotions, effectively communicating sales opportunities to customers to enhance their shopping experience
- Conducted precise reconciliation of cash drawer, reducing errors by 25% and enhancing financial accountability.
Education
Bachelor of Science - Liberal Arts and General Studies
Borough of Manhattan Community College of The City University of New York
New York01.2016
High School Diploma -
High School For Civil Rights
Brooklyn, NY2010-06
Skills
- Leadership
- Strategic Planning
- Team Building and Development
- Communication (Verbal and Written)
- Decision Making
- Problem Solving
- Time Management
- Conflict Resolution
- Guest Service
- Customer Service
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- File Management and Transmission
- Human Resource Management Laws and Regulations
- Administrative Support
- Documentation Review
- Correspondence Management
Volunteer Experience
Programs Director, Community Conversation & Collaboration INC, Led program development and implementation initiatives, overseeing various community projects and events., Managed a team of volunteers, providing guidance and support to ensure successful project execution., Cultivated partnerships and relationships with community organizations to enhance program impact and reach., Facilitated communication and collaboration among team members to achieve program objectives.
Timeline
Human Resources Manager
ParCare Community Health
2022.08 - 2023.08
Human Resources Administrative Assistant/File Clerk
AEG Management/Barclay Center
2015.09 - 2017.11
Program Director
St. Mary's Community Services, INC
2012.03 - 2015.09
Camp Director/Dance Instructor
Kool Kidz in Town
2011.08 - 2015.08
Merchandise Events Vendor
Madison Square Garden
2011.02 - 2024.04
Cashier
McDonald's NYC
2010.11 - 2011.02
Bachelor of Science - Liberal Arts and General Studies
Borough of Manhattan Community College of The City University of New York
High School Diploma -
High School For Civil Rights
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