Esperanza Alvarez
Grand Prairie,TX
Summary
Dynamic and results-driven professional with a proven track record at Lone Star Staffing Services, excelling in quality control and food safety. Recognized for enhancing packing efficiency and delivering exceptional customer service. Strong multitasking abilities and critical thinking skills ensure high standards in fast-paced environments. Committed to maintaining cleanliness and compliance in all operations.
Overview
17
17
years of professional experience
Work History
Quality Control
Lone Star Staffing Services
01.2018 - 06.2023
- Operated packaging machinery to efficiently package food products for distribution.
- Ensured compliance with safety and quality standards during packing processes.
- Monitored inventory levels to maintain adequate supply of packaging materials.
- Conducted regular inspections of finished products for quality assurance.
- Implemented process improvements that enhanced packing efficiency and accuracy.
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized safety equipment and gear while packaging food items.
- Lifted, moved and organized large boxes of food to transport to and from storage.
Catering Staff Member
Great Taste Affair
05.2010 - 08.2016
- Assisted in setup and breakdown of catering events, ensuring smooth operations and timely service.
- Collaborated with team members to deliver high-quality food presentation and customer service during events.
- Managed inventory of catering supplies, maintaining stock levels to ensure efficient service delivery.
- Trained new staff on best practices for food handling and event execution, enhancing team performance.
- Implemented process improvements that streamlined catering workflows and increased overall efficiency.
- Coordinated with kitchen staff to guarantee accurate order fulfillment and adherence to dietary restrictions.
- Provided exceptional customer support, addressing inquiries and resolving issues promptly during events.
- Monitored service areas for cleanliness and organization, promoting a professional environment for guests.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
Receptionist Administrator
Century 21
01.2006 - 03.2010
- Greeted and assisted visitors, ensuring a warm welcome and efficient communication.
- Managed incoming calls, directing inquiries to appropriate personnel promptly.
- Scheduled appointments and maintained calendars, optimizing time management for staff.
- Organized office supplies and maintained inventory levels for operational efficiency.
Education
High School Diploma -
James Lick High School
San Jose, CA06-2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Cash handling
- Cleaning and sanitizing
Languages
Spanish
English
Full Professional
Timeline
Quality Control
Lone Star Staffing Services
01.2018 - 06.2023
Catering Staff Member
Great Taste Affair
05.2010 - 08.2016
Receptionist Administrator
Century 21
01.2006 - 03.2010
High School Diploma -
James Lick High School
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