Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Esperanza Aragon

Odessa,TX

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

28
28
years of professional experience

Work History

Office Manager

Hobby Lobby
Clovis, NM
08.2003 - 02.2024
  • Bookkeeper, Office Manager, Accounts payable, Accounts receivable, Handling large sums of money daily, Responsible for receiving quarterly audits, Department head, Resetting all department updates and relays, Assistance with many other job duties throughout the store from administration to manual labor. Training and overseeing new employees with daily tasks. Gathering information and finalizing yearly audits. Handling customer service throughout the entire store. Worked alongside management to help find solutions for work environment and store employees. Assisted with enforcing company policy throughout the store.

Community Service Block Coordinator

Eastern Plains Community Action Agency
Clovis, NM
01.1999 - 01.2002
  • Program Specialist for CSBG (Community Service Block Grant), Process Program Applications for low-income families, Provide monthly status reports, Conduct general office duties including public relations.
  • Developed and implemented office policies and procedures.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Office Manager

Community Alliance Development Organization
01.1998 - 01.1999
  • Board Secretary
  • Supervisor VISTA Program
  • Provided
  • Volunteers, Assisted with Establishing personal final policies and procedures, Produced general ledger and grant correspondence, Conducted interviews and recommendations for V.I.S.T.A
  • Project, Record keeping, Produced correspondence for inquiries and updates, Monitored and managed inventory control.

Receptionist/Office Administrator

VISTA VOLUNTEER, CLOVIS NEW MEXICO
Clovis, NM
01.1996 - 01.1997
  • Coordinated V.I.S.T.A Program
  • Assisted the development of S.M.A.R.T.S
  • Program (Students Making A Rise Towards Success), Provided financial status reports, Recruiter for program volunteers, Produced and filed V.I.S.T.A reports
  • Volunteered for various community Activities.
  • Greeted visitors and provided them with assistance.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Education

GED -

Southeast New Mexico College
Carlsbad, NM
01.1995

Skills

  • Billing
  • Office Management
  • Operations Management
  • Data Entry
  • Compliance Monitoring
  • Workforce Management
  • Administrative Support
  • Customer Service
  • Expense Reporting
  • Team Supervision
  • Bookkeeping
  • Inventory Control
  • Policy Development
  • Employee Supervision
  • Event Coordination
  • Project Management
  • Senior leadership support
  • Technical Support
  • Human Resources
  • Customer Relations
  • Organizational Skills
  • Financial Accounting
  • Office Administration
  • Workflow Planning
  • Clerical Support
  • Financial Reporting
  • Mail handling
  • Financial Tracking
  • Account Reconciliation

References

  • LEE PATTERSON, 7230 Louisville Ave., Lubbock, TX, 79423, 575-693-3120
  • FRANCES ROMERO, 4213 Homestead, Clovis, NM, 88101
  • DANIEL JIMENEZ 817-734-7782

Timeline

Office Manager

Hobby Lobby
08.2003 - 02.2024

Community Service Block Coordinator

Eastern Plains Community Action Agency
01.1999 - 01.2002

Office Manager

Community Alliance Development Organization
01.1998 - 01.1999

Receptionist/Office Administrator

VISTA VOLUNTEER, CLOVIS NEW MEXICO
01.1996 - 01.1997

GED -

Southeast New Mexico College
Esperanza Aragon