Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esperanza Cortez

Santa Maria,CA

Summary

Dynamic Inventory Control Analyst with a proven track record at Alltec, enhancing inventory accuracy by conducting thorough cycle counts. Excelled in customer service at Krispy Kreme, building lasting relationships. Skilled in Microsoft Excel and adept at material planning, I bring a blend of analytical prowess and interpersonal skills to optimize operations and drive efficiency.

Overview

8
8
years of professional experience

Work History

Inventory Control Analyst

Alltec
04.2021 - 01.2024
  • Monitored stock movements to identify discrepancies.
  • Coordinated with suppliers to streamline order processes.
  • Implemented storage solutions to optimize space usage.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Maintained accurate records for inventory control, equipment usage, and regulatory compliance purposes.
  • Provided comprehensive training to new employees on the proper handling, storage, and tracking of inventory items.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.

Customer Service Cashier

Krispy Kreme
01.2021 - 04.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Baked, decorated and displayed donuts per guidelines.
  • Participated in staff training sessions, gaining knowledge on new products or techniques to improve overall performance.

Housekeeper

Motel 6 Hotel
02.2016 - 06.2019
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.

Education

GED -

Santa Maria High School
Santa Maria, CA
06-2012

Skills

  • Warehouse operations
  • Material planning
  • Customer service
  • Purchase order management
  • Cycle counting
  • Expertise in IQMS
  • Microsoft Excel proficiency
  • Stocking and organization
  • Heavy lifting
  • Error adjustments

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Inventory Control Analyst

Alltec
04.2021 - 01.2024

Customer Service Cashier

Krispy Kreme
01.2021 - 04.2022

Housekeeper

Motel 6 Hotel
02.2016 - 06.2019

GED -

Santa Maria High School

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Esperanza Cortez