Esperanza Guzman-Fields
Springfield,OR
Summary
Recent phlebotomy trainee with 120 hours of hands-on clinical experience in blood collection techniques, including ETS (Evacuated Tube System), capillary punctures, butterfly needle, and syringe draws. Trained in infection control, patient identification, specimen handling, and proper labeling procedures. Known for maintaining a calm and professional demeanor with patients, ensuring comfort and safety during procedures. Eager to apply skills and grow as part of a healthcare team committed to quality patient care.
Overview
3
3
years of professional experience
Work History
Food Service Assistant
PeaceHealth
02.2024 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Barista
Dutch Bros
07.2023 - 02.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Shift Lead
Vitality Bowls
01.2022 - 01.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
Crew Member
Planet Fitness Gym
08.2023 - 09.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
Education
Phlebotomy Training Course
Lane Community College
Eugene, OR06-2025
High School Diploma -
Lowell Jr/Sr High School
Lowell, ORSkills
- Time
- Positive attitude
- Strong communication skills
- Fast-paced environment
- Attention to detail
- Syringe method
- Proper labeling
- Blood collection techniques
- Venipuncture and capillary puncture
- Health and safety
Skills
Timeline
Food Service Assistant
PeaceHealth
02.2024 - Current
Crew Member
Planet Fitness Gym
08.2023 - 09.2023
Barista
Dutch Bros
07.2023 - 02.2024
Shift Lead
Vitality Bowls
01.2022 - 01.2024
Phlebotomy Training Course
Lane Community College
High School Diploma -
Lowell Jr/Sr High School