Esperanza Jaime
Compton,CA
Summary
I have 10 years experience working in the medical field working in fast - paced environment handling confidential paperwork administering medication and providing quality patient care. Proving ability to create positive rapport with patients, family and staff. Completed and submitted clinical documentation following hospital regulations and experience in supporting diagnosis and technical treatment procedures. I have two years experience as a Certified Nursing Assistant skilled to assist residents with daily living activities. Experienced with electronic medical records.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Bellflower Post Acute
Bellflower, CA
03.2022 - 10.2023
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Nurse Assistant
La Palma Nursing Center
Anaheim, CA
08.2020 - 02.2022
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Documented patient information and care activities in electronic health record.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators.
Activity Assistant/CNA
Santa Fe Convalescent Hospital
Long Beach, CA
03.2019 - 07.2020
- Led music therapy sessions that inspired self-expression, reminiscence, relaxation, and connection with others through shared enjoyment of melodies from different eras.
- Transported and escorted program participants to and from activities and on field .
- Engaged residents through events, small groups, and personal attention.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Scheduled movies, entertainment, and other special events.
- Worked flexible hours across night, weekend, and holiday shifts.
Receptionist Assistant
Buena Park Nursing Center
Buena, WA
11.2018 - 01.2019
- Maintained visitor log for entering and leaving facility for security purposes.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Responded to inquiries from callers seeking information.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Scheduled office meetings and client appointments for staff teams.
- Handled cash transactions and maintained sales and payments records accurately.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Activity Supervisor Assistant / On call Receptionist
Riviera Healthcare Center
01.2013 - 10.2018
- Assisted Supervisor job responsibilities and duties
- Performed administrative tasks such as documentation
- Creating Guidelines
- Oversaw meetings for department heads and Doctors
- Participated in training seminars, in services to enhance improvement
- Responsible for Front Desk
- Answering / Greeting phone calls
- Resolving issues with appropriate Leader
- Transferring calls and relaying verbal and written messages
- Completing inquiries for new admissions by obtaining history, Physical, and labs
Medical Receptionist
Institute Of Brain and Spine Surgery
05.2008 - 01.2010
- Scheduled appointments, patient referrals, and hospital surgeries
- Authorized Pharmacies for medication refill
- Obtained workers comp approval
- Provided patients status for adjusters
- Relay messages to doctors and nurses
- Filing
- Chart Preparation
- Completed disability and medical leave forms
Education
Certificate - Certified Nurse Assistant
Conquistar Training Academy
Long Beach, CA01.2020
Certified Phlebotomy Tech. (CPT-1) -
CIT Nursing College
North Hollywood, CA01.2011
Medical Assistant -
Bryman College
Gardena, CA01.2006
Diploma -
Compton High School
Compton, CA06.1998
Skills
- Front and back office procedures
- Organized time management
- Basic computer and telephone skills
- Ability to handle multiple projects simultaneously
- Communication teamwork
- Knowledge of medical terminology
- Ability to foster teamwork
- Medical assistant/ Certified nurse assistant skills
- Customer service
- Procedure and equipment
Accomplishments
I was awarded and recognized with a certificate of appreciation for outstanding service to Whittier hospital health fair and Asian community wellness services.
Timeline
Certified Nursing Assistant
Bellflower Post Acute
03.2022 - 10.2023
Certified Nurse Assistant
La Palma Nursing Center
08.2020 - 02.2022
Activity Assistant/CNA
Santa Fe Convalescent Hospital
03.2019 - 07.2020
Receptionist Assistant
Buena Park Nursing Center
11.2018 - 01.2019
Activity Supervisor Assistant / On call Receptionist
Riviera Healthcare Center
01.2013 - 10.2018
Medical Receptionist
Institute Of Brain and Spine Surgery
05.2008 - 01.2010
Certificate - Certified Nurse Assistant
Conquistar Training Academy
Certified Phlebotomy Tech. (CPT-1) -
CIT Nursing College
Medical Assistant -
Bryman College
Diploma -
Compton High School