Esperanza Lindsay-Bell

Maintained accurate personnel records, conducted HR audits, and ensured regulatory compliance.

Managed benefits administration, employee leave requests, and payroll accuracy in line with FMLA and labor laws.

Responded to employee inquiries regarding benefits, leave, and assistance programs.

Conducted policy updates and audits to ensure compliance with labor regulations.

Facilitated workshops on stress management, goal setting, and academic success to empower student development.

Mentored students by identifying strengths, creating personalized learning plans, and providing emotional support.

Supported new student orientation through informative presentations on campus resources and services.

Collaborated with program coordinators to evaluate mentoring initiatives and improve community engagement efforts.

Streamlined processes to improve operational efficiency and team productivity.

Enhanced data accuracy through meticulous management and analysis.

Identified opportunities to optimize client operations and boost customer satisfaction.

resolved client issues promptly by analyzing feedback and implementing effective solutions.