ESPERANZA MEDINA
Aurora,CO
Summary
Retail worker skilled in providing outstanding customer interactions and accurate transaction processing. Proven ability to adapt to dynamic work. Areas of expertise include: Communication Skills, Critical thinking, and a fluent speaker/writer in both English and Spanish Self-motivated and trustworthy
Overview
2
2
years of professional experience
Work History
Front of House Cashier
Noodles & Company
07.2024 - 04.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Maintained a clean and organized workspace, contributing to an inviting atmosphere for guests.
- Encouraged customers to make additional purchases by highlighting current deals.
Cashier/ Customer Service Representative
Walgreens
09.2023 - 02.2024
- Processed sales transactions on designated cash register.
- Resolved customer issues and questions for positive experiences.
- Modeled and shared best customer service practices with team, including interpersonal skills and Walgreens service traits.
- Delivered courteous, fair, and efficient checkout service to customers.
- Ensured stock rotation using the first in, first out method and restock outs.
- Delivered customer service in the photo area, including digital passport photos, poster printing, and promoting photo products.
Cashier/ Customer Service Representative
Wingstop
06.2023 - 08.2023
- Effective communication skills when collaborating with team members.
- Efficient customer service
- Maintain accurate count of cash receipts.
- Keep checkout areas and workspace clean to ensure efficient processing.
Education
High School -
Grandview
Skills
- Customer service oriented
- Active Listener
- Communications and Media
- Bilingual (Spanish/English)
- Handling high volume calls
- Organized
- Time Management
- Multitasker
- Strong work ethic
- Empathetic
BILINGUAL
ENGLISH/SPANISH
Timeline
Front of House Cashier
Noodles & Company
07.2024 - 04.2025
Cashier/ Customer Service Representative
Walgreens
09.2023 - 02.2024
Cashier/ Customer Service Representative
Wingstop
06.2023 - 08.2023
High School -
Grandview
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