Esperanza Mejia
Temple City,CA
Summary
Experienced Medical Assistant specializing in Dermatology with over 13 years in the field. Recognized for leadership capabilities and fostering positive patient relationships. Aiming to apply extensive knowledge and skills to drive organizational growth and efficiency.
Overview
14
14
years of professional experience
Work History
Medical Assistant
True Dermatology
Arcadia, CA
06.2023 - Current
- Checked in patients and created new patient charts
- Scheduled appointments and answered phones to manage patient flow.
- Verified insurance coverage, ensuring network participation and copayment accuracy.
- Collected copayments
- Documented all biologics received and tracked usage
- Managed pharmacy communications and handled all medication inquiries.
- Requested and updated authorizations on patient charts
- Provided aftercare support by addressing patient medication questions and aftercare instructions.
- I kept in contact with pharmaceutical reps to obtain samples.
- Submitted billing encounters on EZ Derm.
- Checked faxes and responded if necessary.
- In charge of medical records.
- I checked the company email and responded to emails daily.
- Kept track of patients on biologics.
- Printed lab results and followed up with patients regarding the results.
- Called labs to schedule pickups.
- Ordered lab and office supplies.
- Scheduled weekly lunches for various offices.
- Roomed patients and translated.
- I went over the new patient forms and HPI.
- Proficient in EZ Derm and HealthFusion.
Medical Assistant /Receptionist/Medical Biller
Sid Danesh Dermatology
05.2012 - 12.2022
- Greeted patients and scheduled appointments to ensure smooth operations at health care center.
- Managed continuous workflow within front desk activities for optimal patient care.
- Organized and maintained medical forms and office supplies essential for administrative tasks.
- Entered patient information into Health Fusion system accurately and efficiently.
- Checked and verified insurance eligibility, copays, and coverage plans for patients.
- Created new patient charts and printed necessary authorizations for treatment.
- Performed clerical tasks such as faxing, emailing, and data entry with attention to detail.
- Handled patient inquiries regarding statements, processed copayments, and sanitized workstations.
- Kept track of money received daily
Cashier, Waitress
Cabreras Mexican Restaurant
01.2011 - 01.2012
- Took customers orders
- Delivered food and beverages to customer tables
- Made Menu Recommendations
- Welcomed Guests as they entered the restaurant
- Assigned guest to their table
- Operated Cash Register
- Made sure menu items had correct pricing
Education
Associate of Science - LPN
Stanbridge University -Currently
Alhambra, CA05-2027
Pasadena City College
05.2025
Medical Assistant -
UEI College
01.2012
Highschool Diploma -
North Park High School
01.2011
Skills
- Bilingual proficiency
- Written and verbal communication
- Team collaboration
- HIPAA compliance
- ICD-9 and CPT-10 knowledge
- Medical terminology expertise
- Phone etiquette
- Interpersonal skills
- Customer service excellence
- Office administration
- Schedule management
- Electronic health records management
- Microsoft Office proficiency
- Health Fusion expertise
- Dependability
- Pressure resilience
- EZ DERM Proficient
- Electronic health records
- Appointment setting
- Analytical decision-making skills
- Prescription refills
- Insurance authorizations
Timeline
Medical Assistant
True Dermatology
06.2023 - Current
Medical Assistant /Receptionist/Medical Biller
Sid Danesh Dermatology
05.2012 - 12.2022
Cashier, Waitress
Cabreras Mexican Restaurant
01.2011 - 01.2012
Associate of Science - LPN
Stanbridge University -Currently
Pasadena City College
Medical Assistant -
UEI College
Highschool Diploma -
North Park High School
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