Esperanza Raya
Hesperia,CA
Summary
Bilingual, English and Spanish . A hardworking, motivated and dedicated individual. Knowledge in manufacture machinery. In operations and maintenance. Knowledge with LOTO program. Fully aware and have always worked under OSHA standards, CPR/First Aid certified. Results-driven Warehouse Operations Lead with proven expertise in team building, safety compliance, and quality assurance. Successfully reduced workplace accidents and improved team productivity through effective mentoring and communication.
Skilled in team leadership, problem-solving, and ensuring efficient workflow. Known for adaptability, reliability, and results-driven approach. Expertise includes inventory management, safety protocols, and staff training.
Overview
9
9
years of professional experience
Work History
Warehouse Operations Lead
NFI Industries
4815 S Hellman Ave Ontario, CA
06.2023 - Current
- Oversaw daily warehouse operations, ensuring efficiency and adherence to safety protocols.
- Coordinated inventory management processes using Warehouse Management System (WMS) software.
- Enforced compliance with OSHA regulations across all aspects of warehousing activities.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Conducted regular performance reviews for team members, providing constructive feedback for improvement.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problemsolving.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed training materials for new hires, enhancing onboarding efficiency and knowledge retention.
- Developed and implemented strategies to improve team productivity and efficiency.
- Developed standard operating procedures for team to follow and maintained records of activities.
Warehouse Forklift Operator
NFI INDUSTRIES
4815 S. Hellman Ave Ontario CA
06.2021 - 06.2023
- Responsible for operating material handling equipment for the purpose of moving, locating, relocating, stacking and counting merchandise.
- Accountable for the safe and efficient operation of the forklift
- Stacks and stores merchandise in designated areas using clamp or other powered equipment
- Pulls and prepares product shipment
- Performs picking duties in an efficient manner meeting customer service standards
- Assist with LTL's/UPS/FEDEX/DVS, reach, audits, battery change, safety committee member, engagement committee member, and trainer on floor as requested.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Line Operator
Tropicale Foods Inc
Ontario, CA
02.2021 - 06.2021
- Managed production line activities to produce high-quality products in accordance with established specifications.
- Adjusted machine and oven settings to maintain product quality and visual standards.
- Monitored equipment performance, identifying issues for prompt resolution and minimizing downtime.
- Tracked and logged every action and change implemented on the line to ensure operational integrity.
- Conducted routine inspections and maintenance on machinery to uphold safety regulations.
- Executed comprehensive food safety protocols, adhering to GMP and safety policies, to maintain HACCP compliance.
- Collaborated with team members to maintain quality control standards throughout production runs.
- Ensured compliance with safety protocols and equipment usage.
- Executed visual inspections of products to uphold quality standards.
- Executed thorough cleaning and sanitizing of commissary plant equipment to ensure compliance with health standards.
- Maintained compliance with USDA standards by systematically washing and sanitizing all commissary plant property using appropriate cleaning methods.
- Supported equipment reassembly efforts to maintain functionality and minimize downtime.
- Tracked and recorded chemical concentrations to guarantee effective cleaning of equipment.
Tag Maker
Mission Foods
Rancho Cucamonga, CA
05.2017 - 02.2021
- Ensured precision in calculations for final product delivery to maintain quality standards.
- Executed transportation of finished products to warehouse facilities.
- Performed regular inspections to guarantee compliance with product specifications.
- Conducted comprehensive audits of compliance with safety regulations and company policies across operations.
- Conducted thorough checks of code dates to maintain accuracy and integrity in project documentation.
- Established and maintained quality control protocols to ensure compliance with industry standards.
- Managed SAP material reservation processes to ensure efficient inventory control.
- Supported packing and palletizing operations to ensure efficient workflow.
- Conducted routine checks and troubleshooting of metal detectors to enhance detection accuracy and reliability.
Education
Associate of Science - Medical Assisting
Platt College
Ontario, CA11-2023
High School Diploma -
Summit High School
Fontana, CA05-2013
Skills
- Problem-solving
- Team building and leadership
- Safety standards
- Coaching and motivation
- Hiring and training
- Mentoring and training
- Delegating work
- Quality assurance
- Performance evaluations
- Time management
- Proficient in Blue Yonder [JDA]
- Problem-solving abilities
- Critical thinking
- MHE Trainer
- Attitudes in the Workplace
Timeline
Warehouse Operations Lead
NFI Industries
06.2023 - Current
Warehouse Forklift Operator
NFI INDUSTRIES
06.2021 - 06.2023
Line Operator
Tropicale Foods Inc
02.2021 - 06.2021
Tag Maker
Mission Foods
05.2017 - 02.2021
Associate of Science - Medical Assisting
Platt College
High School Diploma -
Summit High School