Esperanza Revollar Campoverde
Bullhead City,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks Harrah's Casino
Bullhead City, 89029
10.2022 - 10.2023
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Created promotional displays for advertising special events or promotions at the cafe.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Server /Restaurant Hostess
Dennys Edge Water
Bullhead City, 89029
03.2020 - 04.2022
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
Server /Restaurant Hostess
Cocos Edge Water
Bullhead City, 89029
03.2019 - 03.2020
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Warehouse Forklift Operator
Sterilite Warehouse
Lake Havasu City, AZ
08.2014 - 12.2018
- Cleaned up spills or debris in work areas immediately following an incident.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
- Organized items according to size, type, style, color, or product code.
- Managed stock rotation ensuring that older stock is used first.
- Unloaded incoming supplies and placed them into designated storage areas.
- Assisted with shipping and receiving activities as needed.
- Maintained accurate inventory records and prepared reports for management.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Inspected material handling equipment for defects prior to use.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Utilized radio frequency scanners for tracking material movement throughout the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Collaborated with team members to complete tasks efficiently and accurately.
- Operated manual pallet jacks to move material around the warehouse.
- Ensured all safety protocols were followed while operating the forklift.
- Processed orders by picking products from shelves within the warehouse.
- Conducted regular cycle counts to ensure accuracy of inventory levels.
- Received incoming shipments and checked contents against purchase orders.
- Checked finished products for quality assurance before loading them onto trucks for shipment.
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Staged goods in loading dock area.
- Located, pulled and prepared orders.
- Received, inspected and stocked incoming shipments.
- Completed daily logs for recordkeeping.
- Boxed, labeled and added shrink wrapping to items.
- Stored material by moving to appropriate area in warehouse.
- Organized warehouse and arranged items following procedures and safety rules.
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA06-2012
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Dependable and Responsible
Flexible and Adaptable - Problem-solving skills
Time Management - Cash Handling
- Multi-tasking strength
Listening Skills - Exceptional customer service
- Verbal/written communication
Excellent people skills - Sales Training
- Sales Strategies
- Flexible Schedule
- Upselling
- Outgoing Personality
- Flexible hours
Timeline
Barista
Starbucks Harrah's Casino
10.2022 - 10.2023
Server /Restaurant Hostess
Dennys Edge Water
03.2020 - 04.2022
Server /Restaurant Hostess
Cocos Edge Water
03.2019 - 03.2020
Warehouse Forklift Operator
Sterilite Warehouse
08.2014 - 12.2018
High School Diploma -
San Jacinto High School
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