Esperanza Sandoval
Riverside,CA
Summary
Dedicated and detail-oriented junior accountant pursuing CPA licensure, with a solid educational foundation in accounting and business administration. Offers proven experience in customer service, operations, and team coordination, with a strong ability to adapt to new challenges, and maintain accuracy under pressure. Demonstrates excellent communication, organization, and data management skills while contributing to process improvements and operational efficiency. Eager to apply analytical and accounting knowledge in a professional finance or business environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Galaxy Theaters
Riverside, CA
06.2023 - 12.2023
- Operated cash registers, processed transactions, returns, and exchanges with accuracy to ensure customer satisfaction.
- Managed opening and closing duties by balancing drawers, restocking, and preparing cash register area for smooth operations.
- Provided high-quality customer service while fostering a professional work environment that encouraged positive customer interactions.
Delivery Driver
D6 Logistics LLC
Riverside, CA
02.2023 - 06.2023
- Ensured timely and accurate delivery of customer orders, enhancing customer satisfaction.
- Verified delivery details and maintained accurate records to support operational efficiency.
- Operated delivery vehicles safely, adhering to traffic laws and ensuring safe transport.
Lead Dispatcher
Cornerstone Delivery LLC
San Diego, CA
08.2022 - 12.2022
- Trained new dispatchers and drivers on systems, safety policies, and company standards.
- Collaborated with operations management to formulate strategies enhancing daily efficiency.
- Facilitated meetings focused on enhancing driver route performance and ensuring compliance.
- Compiled detailed status reports for management and external partners to provide clear project insights.
Delivery Driver
Kayden Logistics LLC
Riverside, CA
06.2022 - 08.2022
- Planned and organized delivery routes, ensuring timely completion and customer satisfaction.
- Communicated with dispatchers and customers to resolve route issues, enhancing service reliability.
- Operated delivery vehicles safely, maintaining accurate delivery documentation.
Recruiter
Alphie Logistics LLC
San Diego, CA
01.2022 - 05.2022
- Sourced and screened candidates from job boards and professional networks to identify top talent.
- Conducted pre-screen interviews and verified background information to ensure candidate suitability.
- Managed onboarding and training for new drivers, enhancing compliance and improving retention.
Customer Engagement Associate (CEA)
Sunrun
Eastvale, CA
09.2021 - 01.2022
- Promoted solar solutions while educating customers on energy-saving benefits, fostering informed decision-making.
- Engaged potential customers to schedule consultations for solar panel installations, enhancing customer outreach.
- Collaborated with sales teams to streamline scheduling processes, improving overall operational flow.
Delivery Driver / Dispatcher
Cornerstone Delivery LLC
Riverside, CA
06.2020 - 07.2021
- Coordinated delivery routes to achieve on-time shipment completion.
- Trained new drivers on AMZL safety procedures to enhance compliance and performance.
- Maintained inventory and prepared delivery materials to support efficient daily operations.
Cashier
Farmer Boys
Perris, CA
12.2019 - 06.2020
- Managed multiple orders, prioritizing customer needs to enhance service flow.
- Resolved customer concerns, fostering positive experiences through professionalism and empathy.
- Processed payments accurately, contributing to overall customer satisfaction.
Cashier
Ono Hawaiian BBQ
Riverside, CA
11.2018 - 03.2019
- Operated POS systems and processed transactions quickly and accurately.
- Ensured compliance with food safety and hygiene protocols.
- Supported inventory management by organizing and replenishing stock. and maintaining an organized workspace.
Cashier / Usher
Regency Theaters
Perris, CA
07.2016 - 11.2018
- Provided friendly, efficient customer service to enhance guest experience.
- Processed ticketing and concession sales accurately and quickly to ensure smooth transactions.
- Assisted in daily theater operations and upheld facility cleanliness to create welcoming environment.
Education
Bachelor of Science - Business Administration, Accounting Concentration
University of California, Riverside
Riverside, CA06.2026
Associate of Science - Math and Science
Riverside Community College
Riverside, CA04.2025
Associate of Science - Business Administration, Accounting Concentration
Riverside Community College
Riverside, CA10.2024
Associate of Arts - Administration & Information Systems
Riverside Community College
Riverside, CA10.2024
Skills
- Financial analysis
- Customer service
- Project management
- Data entry
- Bookkeeping
- Team collaboration
- Problem solving
- Effective communication
- Microsoft Excel
Certification
• Business Administration - Accounting Concentration, Riverside City College, 2024
• Small Business Accounting, Riverside City College, 2024
• Small Business Payroll Accounting, Riverside City College, 2024
• Small Business Accounting, Riverside City College, 2024
• Small Business Payroll Accounting, Riverside City College, 2024
Coursework
- Financial Accounting Principles
- Managerial Accounting Principles
- Individual Taxation
- Accounting Information Systems
- Introduction to Financial Management
- Decision Analysis & Management Science
- Business Law
- Production & Operations Management
- Information Technology Management
- Ethics & Law in Business
- Competitive & Strategic Analysis
- Organizational Behavior
- Marketing & Distribution Management
Timeline
Cashier
Galaxy Theaters
06.2023 - 12.2023
Delivery Driver
D6 Logistics LLC
02.2023 - 06.2023
Lead Dispatcher
Cornerstone Delivery LLC
08.2022 - 12.2022
Delivery Driver
Kayden Logistics LLC
06.2022 - 08.2022
Recruiter
Alphie Logistics LLC
01.2022 - 05.2022
Customer Engagement Associate (CEA)
Sunrun
09.2021 - 01.2022
Delivery Driver / Dispatcher
Cornerstone Delivery LLC
06.2020 - 07.2021
Cashier
Farmer Boys
12.2019 - 06.2020
Cashier
Ono Hawaiian BBQ
11.2018 - 03.2019
Cashier / Usher
Regency Theaters
07.2016 - 11.2018
Bachelor of Science - Business Administration, Accounting Concentration
University of California, Riverside
Associate of Science - Math and Science
Riverside Community College
Associate of Science - Business Administration, Accounting Concentration
Riverside Community College
Associate of Arts - Administration & Information Systems
Riverside Community College