Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Work Availability
Quote
References
Generic
Esperanza Stine

Esperanza Stine

Von Ormy,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Travel Agent

Lavender Footprints Travel Co.
Von Ormy, TX
03.2025 - Current
  • Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
  • Processed payments from customers using a variety of methods such as credit cards, cash or checks.
  • Responded promptly to customer inquiries via phone, email or in-person contact.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
  • Planned special events such as honeymoons or destination weddings.
  • Managed financial transactions related to travel bookings, including invoicing and payments.

Horse Caretaker

Raelynn Adams
Adkins, Texas
07.2024 - Current
  • Cleaned tack and equipment used for riding activities.
  • Provided daily care for horses, including feeding, grooming, and exercising them.
  • Recorded detailed notes about each horse's diet, exercise regimen, medical history.
  • Responded quickly to emergency situations involving horses or riders.
  • Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
  • Assisted with the administration of medications to horses as needed.
  • Administered first aid treatments when necessary.
  • Turned out horses to promote optimal exercise and health.

Substitute Teacher, K-12

Compass Rose Legacy
San Antonio, TX
08.2022 - 05.2025
  • Modified instructional materials as needed for special education students.
  • Enforced school policies regarding discipline, attendance, dress code.
  • Collaborated with other staff members to ensure a positive learning environment for students.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Helped head teacher by restocking missing or low supplies in classroom.
  • Addressed individual student needs and accommodated learning differences.
  • Utilized positive reinforcement to motivate students.

Home Health Caregiver

SYNERGY HomeCare
San Antonio, Texas
07.2024 - 12.2024
  • Promoted positive morale among patients by providing emotional support during difficult times.
  • Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
  • Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
  • Provided emotional support to both patients and families during difficult times.
  • Monitored patient vital signs and reported changes to physician or nurse.
  • Encouraged independence among patients by helping them learn self-care skills that can be used independently without assistance from others.
  • Provided respite care services for family members who need relief from caring for their ill relative.
  • Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
  • Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
  • Transported clients to medical appointments or other destinations when necessary.
  • Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
  • Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
  • Cared for disabled children or children with sick or disabled parents.

Cashier

Top Mart
Floresville, TX
04.2020 - 06.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Machine Operator

ManpowerGroup
Schertz, TX
10.2019 - 02.2020
  • Prepared machine for production processes by equipping with required tools and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Met or exceeded target for on-time customer shipments.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Hand-assembled needed parts with bolts and screws.

Home Health Aide

Heavenly Care Home Health
Austin, TX
08.2019 - 10.2019
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Documented care provided and submitted notes to supervisor.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Tracked and reported clients' progress based on observations and conversations.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Documented patient status and reported changes in care needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Checked patients' pulse, temperature and respiration.
  • Assisted clients with proper exercises and rehabilitation.
  • Directed patients in prescribed exercises or in use of braces or artificial limbs.

Skills

  • Follows directions
  • Age-appropriate routines
  • Reliability
  • Puzzle and game play
  • Keeping children safe
  • Giving medicines as appropriate
  • Exercise and outdoor activities
  • Emotional and Physical Development Assessment
  • Conflict Resolution
  • Compassionate client care
  • Client documentation
  • PPE use
  • Organizational skills
  • Friendly, positive attitude
  • Power and hand tools
  • Polishing work
  • Scheduling flexibility
  • Customer Service
  • Cash register operation
  • Cash handling
  • Customer assistance
  • Payment processing
  • Security monitoring
  • Liquor regulations and compliance
  • POS systems
  • ID verification
  • Scanner operations
  • High-energy attitude
  • Inbound and Outbound Calling
  • Conflict mediation
  • Product organization
  • Process optimization

Languages

English
Native/ Bilingual

Certification

  • Certificate in Legal Studies - Laws and the Judicial System from Allison Courses on 01/27/21
  • Certificate in Fundamentals of Business Law from Allison Courses on 01/26/21
  • Certificate in Introductions to Contracts in Law from Allison Courses on 01/26/21
  • Certificate in Employer Employee Law from Allison Courses on 01/26/21
  • Certificate of Discovering the Enchantment of Aulani Resort from College of Disney Knowledge on 02/26/25
  • Certificate of Explore Adventures by Disney from College of Disney Knowledge on 02/27/25
  • Certificate of Discovering Disney Cruise Line from College of Disney Knowledge on 02/27/25
  • Certificate of Uncover the Magic of Disneyland Resort from College of Disney Knowledge on 02/27/25
  • Certificate of Exploring the Walt Disney World Resort from College of Disney Knowledge on 02/28/25
  • Certificate of Explore National Geographic Expeditions from College of Disney Knowledge on 02/28/25
  • Certified Heartsaver First Aid CPR AED 06/25/24

Timeline

Travel Agent

Lavender Footprints Travel Co.
03.2025 - Current

Horse Caretaker

Raelynn Adams
07.2024 - Current

Home Health Caregiver

SYNERGY HomeCare
07.2024 - 12.2024

Substitute Teacher, K-12

Compass Rose Legacy
08.2022 - 05.2025

Cashier

Top Mart
04.2020 - 06.2020

Machine Operator

ManpowerGroup
10.2019 - 02.2020

Home Health Aide

Heavenly Care Home Health
08.2019 - 10.2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

References

References available upon request.

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