Esperanza Torres
Houston,TX
Summary
To utilize a sense of teamwork, business relationships and communication in order to effectively assist and to seek a position in business development. Results-driven brand manager develop and implement successful marketing plans and brand strategies. Utilize customer insights to develop creative strategies that drive customer loyalty and brand recognition.
Overview
10
10
years of professional experience
Work History
Brand Development Manager
Paradise Spirits of America, Inc.
04.2022 - Current
- Responsible for driving education, awareness, visibility, distribution and volume growth, across a set of assigned on-premise and off-premise accounts
- Works in conjunction with El Tequileno's leadership to assist with the planning and execution of creative, local events that increase the presence and visibility of all brands within the target market
- Offer and schedule tasting events, building displays, displaying POS items, menu and cocktail creation in assigned key accounts
- Monitor and report competitive supplier or other volume increasing activity in assigned key accounts
- Works closely and builds relationships with key distributors and class B representatives
- Utilize and record daily tasks and activities within company CRM tool (KARMA)
- General reporting of account opportunities, programs, and KPIs required.
Receptionist/Office Assistant
Jambrina CPA
05.2021 - 04.2022
- Answering all incoming calls and distributing incoming mails and fax correspondence
- Managing inventory of supplies, monitoring level of stocks and purchasing as needed
- Maintaining an efficient and well-organized filing system and ensure items are archived and disposed off per company guidelines
- Schedule meetings and conference room management
- Scan and register all incoming mails in ConnectWise.
Brand Ambassador
Anheuser Busch
10.2019 - 04.2022
- Perform marketing duties relevant to promoting the brand, products and services to represent the company
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge
- Created positive and rewarding client experiences through warm and friendly customer interactions
- Drove marketing decisions using insights learned through up-to-date knowledge of product categories.
Account Manager
Quantum Energy Solutions
12.2019 - 04.2021
- Generating reports, conduct analysis and understanding the company products and strategic focus; able to effectively present value and opportunities to customers
- Calculate the number of kilowatts each agent was closing monthly for employee performance
- Communicated with clients via email, phone and in person.
Shuttle Crew
Houston Astros
03.2014 - 03.2020
- Sell memberships for the Astros buddies club to reach sales goal
- Implement teamwork and communication skills with other individuals to execute during game days
- Assist sponsorship relationship development by working non-game day events
- Participate in game day promotions, community events, and fan interactions during games and events
- Enhanced marketing skills and strategies by assisting with ticket marketing, media relations and event operations.
Hospitality Intern
Hilton College of Hotel and Restaurant Management, Gang
09.2017 - 01.2018
- Provided highest quality customer service standards by anticipating customer needs
- Learn the basics of front desk and the CRM system the hotel uses
- Attended to guest preferences and resolved issues by actively listening to understand individual needs and working with various department staff to provide effective solutions.
Marketing Assistant
Houston Texans
07.2014 - 08.2017
- Participate in game day promotions and fan interaction before, during, home games and after all events
- Assist sponsorship relationship development by working non -game day events
- Captured, organized and edited videos and photos for presentations and advertising.
Education
Bachelor of Science - Hotel and Restaurant Management
University of Houston, Conrad N. Hilton College
Houston, TX12.2018
San Jacinto Community College
Houston, TXDiploma -
North Shore Senior High School
Houston, TX05.2012
Skills
- Communication
- Fluent in English and Spanish
- Business relationships
- Front office management
- Administrative skills
- Hospitality services
- Team collaboration
- Effective planning
- Branding
- Market analysis
References
- Richard Tapia, Senior Manager/ Entertainment Marketing, Houston Astros, rtapia@astros.com, 713-259-8303
- Dwayne Clark, Texas State Manager, Paradise Spirits, dwayne@parasidespirits.com, 210-854-2302
- Banke Philips, Human Resources, Jambrina CPA, banke_phill@jambrina.com, 713-574-2377
Timeline
Brand Development Manager
Paradise Spirits of America, Inc.
04.2022 - Current
Receptionist/Office Assistant
Jambrina CPA
05.2021 - 04.2022
Account Manager
Quantum Energy Solutions
12.2019 - 04.2021
Brand Ambassador
Anheuser Busch
10.2019 - 04.2022
Hospitality Intern
Hilton College of Hotel and Restaurant Management, Gang
09.2017 - 01.2018
Marketing Assistant
Houston Texans
07.2014 - 08.2017
Shuttle Crew
Houston Astros
03.2014 - 03.2020
Bachelor of Science - Hotel and Restaurant Management
University of Houston, Conrad N. Hilton College
San Jacinto Community College
Diploma -
North Shore Senior High School
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