Esperanza Torres
San Benito,TX
Summary
Detail-oriented and organized professional with experience as an Immigration Legal Assistant and a strong background in fast food operations. Proven ability to manage legal documentation, support clients through immigration processes, and deliver exceptional customer service. Skilled at multitasking in fast-paced environments, with a keen eye for accuracy and efficiency. Successful in fast-paced, deadline-driven environments to manage goals and team development. I hold strong verbal and written communication skills for interacting with others.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Rodriguez Longoria Law Firm
Brownsville, TX
08.2024 - Current
- Maintained client confidentiality in all matters.
- Compiled supporting documentation for immigration cases including birth certificates, marriage licenses, and financial records.
- Collaborated with clients to ensure accuracy of paperwork and completion of all necessary forms.
- Drafted letters to government agencies regarding immigration matters.
- Monitored progress on pending cases in order to inform clients about any changes or delays.
Lead Manager
Little Caesars
Harlingen, TX
03.2020 - 08.2024
- Possessed empathy and patience through daily interactions with distressed or upset customers, ensuring their concerns were addressed with sensitivity and understanding
- Assisted with training and development of store associates
- Performed basic operations and assisted with cash handling and reporting, price changes and merchandise
- Stayed calm and professional during peak times, managing stress effectively and maintaining a positive attitude
- Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures
Education
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Brownsville, TX05.2024
High School Diploma -
San Benito High School
San Benito, TX05.2019
No Degree - Core Curriculum Courses
Texas State Technical College - Harlingen
Harlingen, TXSkills
- Contract development and management
- Issue and conflict resolution
- Delegation skills
- Customer service
- Leadership
- Effective teamwork skills
- Adaptability
- Communication skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Document Preparation
- Office Management
- File Organization
- Legal Document Preparation
References
References available upon request
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Legal Assistant
Rodriguez Longoria Law Firm
08.2024 - Current
Lead Manager
Little Caesars
03.2020 - 08.2024
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
High School Diploma -
San Benito High School
No Degree - Core Curriculum Courses
Texas State Technical College - Harlingen
Similar Profiles
Raul Aguirre IIIRaul Aguirre III
Legal Assistant at Rodriguez Longoria Law FirmLegal Assistant at Rodriguez Longoria Law Firm
James GimbertJames Gimbert
Legal Intern at Rodriguez & Gimbert Law FirmLegal Intern at Rodriguez & Gimbert Law Firm
Emma MitchelEmma Mitchel
Administrative Assistant at Rodriguez Law FirmAdministrative Assistant at Rodriguez Law Firm