Esperanza Valdovinos Vasquez
Santa Maria,CA
Summary
Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.
Overview
5
5
years of professional experience
Work History
Caregiver
Rescare Homecare
San Luis Obispo, CA
07.2022 - Current
- Assisted clients with maintaining good personal hygiene.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Helped clients get in and out of beds and wheelchairs.
- Recorded client status progress and challenges in logbooks and reports.
- Reported concerns to nurse supervisor to promote optimal care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Receptionist
Primary Care Animal Hospital
Arroyo Grande, CA
07.2018 - 07.2022
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Straightened up waiting room to maintain neat and organized space.
- Processed financial transactions for clients.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Coordinated with other departments within the clinic to provide efficient service for customers.
Education
High School Diploma -
Lopez High School
Arroyo Grande, CA06.2018
Skills
- Basic Housekeeping
- Patient Companionship
- Compassionate Client Care
- Mobility Assistance
- Medical Records Management
- Heavy Lifting
- Recordkeeping
- Filling Prescriptions
- Teamwork and Collaboration
- Discharging Patients
- Appointment Scheduling
- Payment Processing
- Veterinary Medical Records Software
- Customer Service
- Exam Room Preparation
- Chart Updating
- Gowning and Gloving Procedures
- Animal Safety
Languages
English
Professional
Spanish
Professional
References
Rylee Miller | 805-623-6558
Grace Espinoza | 805-332-5273
Jacquelyn Lainez | 805-863-5755
Timeline
Caregiver
Rescare Homecare
07.2022 - Current
Receptionist
Primary Care Animal Hospital
07.2018 - 07.2022
High School Diploma -
Lopez High School
Similar Profiles
Christopher ColesChristopher Coles
Direct Support Specialist at Rescare HomecareDirect Support Specialist at Rescare Homecare
Isaiah HartIsaiah Hart
DSP at Rescare HomecareDSP at Rescare Homecare
Ashlee MolinaAshlee Molina
Direct Support Professional Caregiver at Rescare HomecareDirect Support Professional Caregiver at Rescare Homecare
Reid SchuetzReid Schuetz
Senior Quality Assurance Specialist at Rescare HomecareSenior Quality Assurance Specialist at Rescare Homecare
Desirae CarlonDesirae Carlon
Juvenile Institution Officer at Santa Barbara County Probation DepartmentJuvenile Institution Officer at Santa Barbara County Probation Department