Overview
Work History
Education
Skills
Timeline
Generic

Esperanza Vasquez

San Marcos,TX

Overview

4
4
years of professional experience

Work History

Picker Packer

Mcliff Partners
11.2023 - 08.2024
  • Making sure each order being sent out has all the items.
  • Printed labels, packaged boxes, and loaded into plastic containers.
  • Pulled product quickly to keep up with high demand of orders.
  • Attention to detail when packing orders to ensure quality product.
  • Ability to work 12 hour shifts
  • Attention to detail while working in a timely manner



Customer Service Representative

Alorica
12.2022 - 04.2023
  • Taking timed calls via video chat and calls.
  • Verifying members identification and follow procedures.
  • Resolved customer complaints with patience, resulting in better outcomes.
  • Handled escalated calls efficiently.
  • Responded to customers requests with trouble shooting, services, and personal information.
  • Worked with the member to trouble shoot to access the video call ot help them navigate a different solution.
  • Multitasking with different browsers while on high demand calls/ video calls.

Assembly Line Production Worker

Avanzar
01.2022 - 12.2022
  • Manufacture Toyota Tacoma and Tundra truck seats.
  • Rotating stations.
  • Filling out paper work for the amount of product being ran and produced each day.
  • Have the ability to work 12 hour rotating shifts.
  • Quality check the parts for any defects
  • Making sure the machine pours out the right amount to make the seats with no defects.
  • Rework the seats that have defects
  • Experience in Quality Control with Toyota JIT
  • Have the ability to work in a fast pace environment
  • Highly adaptable to new skills
  • Rapid Learner


Front Desk Manager

Sanitary Tortilla
11.2020 - 07.2021
  • Input invoice orders
  • Prep upcoming orders
  • Trained new employees on the job duties required
  • Responded to calls, email and in-person appointments regarding reservations, restaurant information.
  • Processing checks and paper work
  • Monitor cash
  • Responsible for quick problem solving with customers/clients and orders regarding our products.

Education

Associate of Science - Criminal Justice

Southern New Hampshire University
Hooksett, NH
10-2021

High School Diploma -

Texans Can Academy
San Antonio
01-2020

Skills

  • Product packaging
  • Order picking
  • Warehouse safety
  • Time management
  • Computer Knowledge
  • Bilingual
  • Data Entry
  • Problem Solver
  • Great Communication Skills
  • Excellent Time Management
  • Attention to detail
  • Fast learner

Timeline

Picker Packer

Mcliff Partners
11.2023 - 08.2024

Customer Service Representative

Alorica
12.2022 - 04.2023

Assembly Line Production Worker

Avanzar
01.2022 - 12.2022

Front Desk Manager

Sanitary Tortilla
11.2020 - 07.2021

Associate of Science - Criminal Justice

Southern New Hampshire University

High School Diploma -

Texans Can Academy

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Esperanza Vasquez