ESPERANZA HOPE ROQUE
Greencastle,PA
Summary
Technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Skilled instrumentation professional bringing 19 years record of success in equipment calibration and quality. Desiring a long-term position with room for career growth. Hardworking and reliable with strong ability Highly organized, proactive and punctual with team-oriented mentality.
Overview
23
23
years of professional experience
Work History
Calibration Technician
ETI Precision
Frederick, MD
12.2023 - Current
- Conducted calibration traceability to National Institute of Standards and Technology standards.
- Maintained calibration database records accurately reflecting the current condition of all instruments calibrated.
- Performed calibrations on a variety of test and measurement equipment including multimeters, oscilloscopes, thermometers and pressure gauges.
- Interpreted drawings, schematics, manuals, technical documents, blueprints and other related materials in order to identify specific instrument types for calibration.
- Completed work in compliance with applicable safety and electrical code requirements.
- Communicated effectively with customers regarding scheduling of services, status updates and follow-up activities.
Packaging Technician II
Pegasus Laboratories Inc
Pensacola, FL
01.2020 - 03.2023
- Coached packaging employees to improve performance and resolve inconsistency issues.
- Boosted productivity and efficiency for staff in solution implementation.
- Set up jobs for lines and assisted with printing labels and packaging.
- Updated inventory and production information using warehouse management systems and scanner guns.
Calibration Specialist
Roche Diagnostics Corporation
Indianapolis, IN
04.2014 - 06.2019
- Understood critical process requirements to develop instrumentation process and calibration tolerances.
- Satisfied customers through completion of calibration services within expected timeframes.
- Performed scheduled calibrations and maintenance on equipment and systems in facility and off-site.
Quality Assurance Specialist
Ambu - King Sytem
Indianapolis, IN
10.2013 - 04.2014
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Inspected and repaired products to meet project expectations.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
Pipette Calibration Technician
Rainin LLC
Bedford, MA
03.2013 - 06.2013
- Operated and calibrated equipment to comply with test requirements.
- Performed systems readiness tests and inspections to verify adherence to specifications.
- Adjusted, repaired, or replaced components in testing equipment.
Manufacturing Lab Technician II
Life Technologies
Frederick, MD
04.2010 - 03.2013
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
- Troubleshot problems with equipment, devices and products.
Lead Technician
Qiagen Corporation
Germantown , MD
04.2001 - 04.2010
- Provided technical support to other technicians in the team.
- Ensured proper functioning and maintenance of manufacturing equipment.
- Developed and implemented quality control procedures to ensure production standards were met.
- Supervised a team of 6 technicians, providing guidance and direction when needed.
- Assisted in the development of new processes for increased efficiency and cost savings.
- Established standard operating procedures for various production tasks.
- Collaborated with engineering teams on design changes or modifications as required.
- Investigated problems during production runs to determine cause and recommend corrective action.
Education
Technical - Nursing Assistance
Americare School of Nursing
Silver Spring, MD03-1997
High School Diploma -
Olongapo City National High School
04.1988
Associate Degree in Nursing - Nursing Education
Montgomery College
Rockville, MDSkills
- Regulatory Compliance
- Documentation and Reporting
- Good Work Ethic Attention to Detail
- Reliable & Trustworthy
- Experience in Leadership
- Decision Making
- Team Leadership
- Teamwork and Collaboration
Timeline
Calibration Technician
ETI Precision
12.2023 - Current
Packaging Technician II
Pegasus Laboratories Inc
01.2020 - 03.2023
Calibration Specialist
Roche Diagnostics Corporation
04.2014 - 06.2019
Quality Assurance Specialist
Ambu - King Sytem
10.2013 - 04.2014
Pipette Calibration Technician
Rainin LLC
03.2013 - 06.2013
Manufacturing Lab Technician II
Life Technologies
04.2010 - 03.2013
Lead Technician
Qiagen Corporation
04.2001 - 04.2010
Technical - Nursing Assistance
Americare School of Nursing
High School Diploma -
Olongapo City National High School
Associate Degree in Nursing - Nursing Education
Montgomery College
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