Hi, I’m
Esperanzalety Matos
Meriden,CT
Summary
AED & First Aid Certified via the NHCPS. Customer Sales & Service: NRF certification.
Literacy & literally a volunteer. I enjoy education and learning with and from my peers. I work well with or without a team. Proficient Management/Coordinator experience and exceptional people skill, versed in distributor skills and Loss prevention; desiring a challenging role as an independent academically affluent artistic entrepreneur whom is now certified, insured and I am actively updating my accredations to provide efficient up to date varieties and modalities of physical therapy massage.
Overview
9
years of professional experience
Work History
Cortiva
Massage Therapist
09.2022 - Current
Job overview
- Maintained and designed long-term care programs for return customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
VPA
Valet attendant
08.2020 - 12.2020
Job overview
- Managing incoming traffic and keeping main entrance clear of traffic congestion
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Welcomed arriving guests and explained car retrieval procedures.
K Sushi and Deli
Waitress /Service Provider
01.2020 - 03.2020
Job overview
- Worked with clients to maximize individual success.
- Helped clients with presentation marketing and customer interaction above and beyond employee services, ensuring high levels of satisfaction and loyalty across the board.
- Assisted clients in finding various opportunities for success.
- Set up Google Business presence.
- customer wait staff and pos register operator
Foxwoods Casino
Bartender/ /Service Provider
08.2018 - 09.2018
Job overview
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Adelante Live Inc, AssistMarketing.Co
Field Staff, National Account Manager
10.2016 - 10.2016
Job overview
- Per Diem pre-coordinated in store Demo
- Provided product demonstrations to share features, answer questions and overcome concerns.
Big Orange Productions, Inc
Product awareness Representative
05.2016 - 08.2016
Job overview
- Set up and break down display, distributing samples, note and submit demographic data
- Maintained up-to-date knowledge of product and service changes.
Masters Manna
Volunteer
01.2015 - 01.2016
Job overview
- A helping hand, a genuine holistic asset complimenting the atmosphere and overall objective directive
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Meriden Pubic SchoolMeriden, CT
No Degree from General studies
06.2016
University Overview
- Honor Roll fall semester 2015
- Honor Roll spring semester 2016
Skills
- Event Marketing & Management
- Web Design& Development
- Administrative Procedures
- Public Relations
- Market Research
- Branding
- Telecommunication
- User interface
- Social Media Management
- Computer literacy
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Massage Therapist
Cortiva
09.2022 - Current
Valet attendant
VPA
08.2020 - 12.2020
Waitress /Service Provider
K Sushi and Deli
01.2020 - 03.2020
Bartender/ /Service Provider
Foxwoods Casino
08.2018 - 09.2018
Field Staff, National Account Manager
Adelante Live Inc, AssistMarketing.Co
10.2016 - 10.2016
Product awareness Representative
Big Orange Productions, Inc
05.2016 - 08.2016
Volunteer
Masters Manna
01.2015 - 01.2016
Meriden Pubic School
No Degree from General studies
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